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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Other/Industrial & Commercial

True Commercial Refrigerators Recalled for Fire Hazard

Agency Publication Date: May 2, 2024
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Summary

True Manufacturing is recalling about 29,200 commercial refrigerators equipped with Secop model NLE11MN compressors. These compressors can fail and overheat, posing a fire hazard. There have been 14 reports of fires resulting in property damage, though no injuries have been reported. The recalled refrigerators are available in black or stainless steel and were sold directly to food service businesses through dealers and distributors between January 2018 and June 2020. True Manufacturing is offering a free repair to replace the starter motor configuration in the compressor.

Risk

The Secop compressor in these refrigerators can fail and overheat, which creates a fire hazard. This defect has already led to 14 reported fires causing property damage.

What You Should Do

  1. This recall involves True commercial refrigerators in black or stainless steel configurations with double, triple, or sliding doors, all equipped with Secop model NLE11MN compressors.
  2. Identify your refrigerator's model and serial numbers on a label located inside the cabinet by the left door. Check these against the list of affected model names and serial number ranges. See the Affected Products section below for the full list of affected codes.
  3. Immediately stop using any refrigerator that matches the recalled model and serial number combinations.
  4. Register your unit for a free retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com to schedule an on-site service visit by a technician. True Manufacturing is also contacting all known purchasers directly.
  5. For more information, contact True Manufacturing toll-free at 855-203-0185 from 8 a.m. to 4:30 p.m. CT Monday through Friday, or by email at info@true-secopcompressor-retrofit.com.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN, and contact True Manufacturing for a free repair. The original Secop ePTC starter in the compressor with the RSCR motor configuration will be replaced with the CSIR motor configuration. Consumers can register their unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com, and an on-site service visit by a technician will be scheduled. True Manufacturing is contacting all known purchasers directly.

Contact: True Manufacturing toll-free at 855-203-0185 from 8 a.m. to 4:30 p.m. CT Monday through Friday, email at info@true-secopcompressor-retrofit.com, or online at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com for more information, or at www.truemfg.com and click on the "Recall" quick link.

Affected Products

Product: True Commercial Refrigerator GDIM-49NT
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDIM-49NT
NLE11MN (Compressor)
Serial Numbers:
9466976 to 10040916

Equipped with Secop model NLE11MN compressor.

Product: True Commercial Refrigerator GDM-45
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-45
NLE11MN (Compressor)
Serial Numbers:
9344197 to 10010080
Product: True Commercial Refrigerator GDM-47
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-47
NLE11MN (Compressor)
Serial Numbers:
9300299 to 10010063
Product: True Commercial Refrigerator GDM-47FC
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-47FC
NLE11MN (Compressor)
Serial Numbers:
9344301 to 10010081
Product: True Commercial Refrigerator GDM-47RL
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-47RL
NLE11MN (Compressor)
Serial Numbers:
9342885 to 10049968
Product: True Commercial Refrigerator GDM-49
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-49
NLE11MN (Compressor)
Serial Numbers:
9301457 to 10009796
Product: True Commercial Refrigerator GDM-49FC
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-49FC
NLE11MN (Compressor)
Serial Numbers:
9343416 to 9994430
Product: True Commercial Refrigerator GDM-49RL
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-49RL
NLE11MN (Compressor)
Serial Numbers:
9347552 to 10049976
Product: True Commercial Refrigerator GDM-69
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-69
NLE11MN (Compressor)
Serial Numbers:
9302194 to 10049977
Product: True Commercial Refrigerator GDM-69FC
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-69FC
NLE11MN (Compressor)
Serial Numbers:
9368706 to 10042783
Product: True Commercial Refrigerator GDM-72
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-72
NLE11MN (Compressor)
Serial Numbers:
9303855 to 10048931
Product: True Commercial Refrigerator GDM-72FC
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
GDM-72FC
NLE11MN (Compressor)
Serial Numbers:
9346330 to 10048907
Product: True Commercial Refrigerator T-49G
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
T-49G
NLE11MN (Compressor)
Serial Numbers:
9789525 to 9872836
Product: True Commercial Refrigerator TSD-47
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
TSD-47
NLE11MN (Compressor)
Serial Numbers:
9364752 to 10042789
Product: True Commercial Refrigerator TSD-47G
Variants: Black, Stainless Steel, Double doors, Triple doors, Sliding doors
Model:
TSD-47G
NLE11MN (Compressor)
Serial Numbers:
9342889 to 10049972

Product Images

Recalled True Commercial Refrigerator with Secop Compressors, model number T-49G

Recalled True Commercial Refrigerator with Secop Compressors, model number T-49G

Recalled True Commercial Refrigerator with Secop Compressors, model number GDIM-49NT

Recalled True Commercial Refrigerator with Secop Compressors, model number GDIM-49NT

Recalled True Commercial Refrigerator with Secop Compressors, model number GDM-72

Recalled True Commercial Refrigerator with Secop Compressors, model number GDM-72

Recalled True Commercial Refrigerator with Secop Compressors, model number GDM GDM-49

Recalled True Commercial Refrigerator with Secop Compressors, model number GDM GDM-49

Recalled True Commercial Refrigerator with Secop Compressors, model number TSD-47

Recalled True Commercial Refrigerator with Secop Compressors, model number TSD-47

SECOP Compressor with model number NLE11MN

SECOP Compressor with model number NLE11MN

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24219
Status: Active
Manufacturer: Secop GmbH, of Germany (compressors; True Manufacturing Co. Inc., of O'Fallon, Missouri (refrigerators)
Sold By: Dealers; Distributors
Manufactured In: Slovakia, China, United States
Units Affected: About 29,200 (In addition, about 50 were sold in Mexico)
Distributed To: Nationwide
Contact: True Manufacturing toll-free at 855-203-0185 from 8 a.m. to 4:30 p.m. CT Monday through Friday, email at info@true-secopcompressor-retrofit.com, or online at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com for more information, or at www.truemfg.com and click on the "Recall" quick link.
Agency Last Updated: May 2, 2024

Were You Affected by This Recall?

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response