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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Living Room

True Innovations Recalls Prestigio Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot

Agency Publication Date: September 13, 2012
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Summary

True Innovations is recalling about 8,400 Realspace Soho Prestigio High-Back Leather Chairs because the seat plate can break. This defect has led to 78 reports of seat plates breaking, including one report of a consumer being injured in a fall. These black leather chairs feature a five-leg metallic finish base and were sold exclusively at Office Depot stores and online between October 2008 and February 2011 for approximately $250.

Risk

The metal seat plate that connects the chair seat to the base can snap or break during normal use, causing the chair to become unstable or collapse. This poses a fall hazard that can result in impact injuries to the user.

What You Should Do

  1. Immediately stop using the Realspace Soho Prestigio High-Back Leather chair to avoid the risk of falling.
  2. Check the label located on the underside of the chair's seat to confirm it is affected by this recall. Look for SKU number 181-265 and the words 'Realspace Soho' and 'Prestigio High-Back Chair Black Leather'.
  3. Contact True Innovations at (800) 379-9773 between 9 a.m. and 8 p.m. ET Monday through Friday, or visit www.trueinnovations.com to request a free seat repair kit. This kit includes a replacement seat plate and the necessary installation tool.
  4. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the chairs and contact True Innovations for a free seat repair kit including a replacement seat plate and an installation tool.

Contact: For additional information, contact True Innovations at (800) 379-9773 between 9 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.trueinnovations.com

Affected Products

Product: Realspace Soho Prestigio High-Back Leather Chair
Model:
SKU 181-265
Date Ranges: Sold October 2008 through February 2011

Product Images

True Innovations Recalls Prestigio Office Chairs

True Innovations Recalls Prestigio Office Chairs

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 12276
Status: Active
Manufacturer: True Innovations LLC, of Hong Kong, China
Sold By: Office Depot retail stores nationwide and online at OfficeDepot.com from October 2008 through February 2011 for about $250.
Manufactured In: China
Units Affected: About 8,400
Distributed To: Nationwide
Importer: Office Depot Inc., of Boca Raton, Fla.
Contact: For additional information, contact True Innovations at (800) 379-9773 between 9 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.trueinnovations.com
Agency Last Updated: April 21, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response