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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Topical Products

TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)

Agency Publication Date: April 25, 2019
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Summary

TriDerma is recalling about 410 units of Pain Relief Cream with 4% Lidocaine (lidocaine topical) because the packaging fails to meet child-resistant safety requirements. This cream contains lidocaine, which can be dangerous if young children accidentally ingest it or apply it to their skin. The affected products include a 4-ounce jar and a 2.2-ounce tube sold online between January 2018 and April 2019. TriDerma is providing free child-resistant replacement caps to affected consumers.

Risk

The current packaging lacks a child-resistant closure, allowing young children to easily access the lidocaine cream. If a child ingests or absorbs a significant amount of lidocaine through their skin, it poses a serious risk of poisoning.

What You Should Do

  1. Check your product for the following lot numbers and expiration dates: 21088 (Exp 04/2021), 20189 (Exp 04/2021), 0738F02A (Exp 06/2021), 0738F04A (Exp 06/2021), 0738F04B (Exp 06/2021), 0738F04C (Exp 06/2021), 0739A22A (Exp 01/2022), 0739A22B (Exp 01/2022), or 0739A23A (Exp 01/2022).
  2. Look for these codes on the bottom of the 4-ounce jar or on the crimped end of the 2.2-ounce tube.
  3. Immediately move any affected TriDerma Pain Relief Cream to a safe, high location out of the reach and sight of children.
  4. Contact TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday through Friday, or email marilyn@triderma.com to receive a free replacement child-resistant cap.
  5. You can also visit www.triderma.com and click on 'Customer Service' for more information regarding this replacement.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately store the topical anesthetic in a safe location, out of reach of children and contact TriDerma for a free replacement child-resistant cap. TriDerma is contacting all known purchasers directly.

Contact: TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information.

Affected Products

Product: TriDerma Pain Relief Cream with 4% Lidocaine (4 oz jar)
Lot Numbers:
21088 (Exp 04/2021)
20189 (Exp 04/2021)
0738F02A (Exp 06/2021)
0738F04A (Exp 06/2021)
0738F04B (Exp 06/2021)
0738F04C (Exp 06/2021)
0739A22A (Exp 01/2022)
0739A22B (Exp 01/2022)
0739A23A (Exp 01/2022)
Date Ranges: January 2018 - April 2019
Product: TriDerma Pain Relief Cream with 4% Lidocaine (2.2 oz tube)
Lot Numbers:
21088 (Exp 04/2021)
20189 (Exp 04/2021)
0738F02A (Exp 06/2021)
0738F04A (Exp 06/2021)
0738F04B (Exp 06/2021)
0738F04C (Exp 06/2021)
0739A22A (Exp 01/2022)
0739A22B (Exp 01/2022)
0739A23A (Exp 01/2022)
Date Ranges: January 2018 - April 2019

Product Images

Recalled TriDerma Pain Relief Cream with Lidocaine in 4 ounce jar

Recalled TriDerma Pain Relief Cream with Lidocaine in 4 ounce jar

Recalled TriDerma Pain Relief Cream with Lidocaine in 2.2 ounce tube

Recalled TriDerma Pain Relief Cream with Lidocaine in 2.2 ounce tube

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19742
Status: Active
Manufacturer: TriDerma, of Corona, Calif.
Sold By: www.triderma.com from January 2018 through April 2019 for about $22 for the jar and about $15 for the tube.
Distributor: TriDerma, of Corona, Calif.
Manufactured In: United States
Units Affected: About 410
Distributed To: Nationwide
Contact: TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information.
Agency Last Updated: April 25, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response