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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions

Agency Publication Date: July 28, 2020
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Summary

Triangle Tube is recalling approximately 63,000 Prestige Solo and Prestige Excellence condensing gas boilers because a vent adapter can become detached after maintenance or repair. This defect allows dangerous flue gases, including carbon monoxide, to leak into the home. There has already been one death reported and two other incidents where the vent adapter separated. These wall-hung boilers were sold nationwide by wholesale distributors and contractors between November 2011 and July 2020. Triangle Tube is providing a free repair to secure the vent adapter.

Risk

If the vent adapter is not securely reattached after service, carbon monoxide gas can escape from the boiler and build up in the home. This poses a serious risk of carbon monoxide poisoning, which can lead to permanent injury or death, as evidenced by one reported fatality.

What You Should Do

  1. Check your boiler for the name 'Prestige' on the front panel and locate the rating label to check your serial number against the recalled ranges (PT, PA, PB, PTE, PTEA, PEA, or PEB2 prefixes).
  2. Immediately contact Triangle Tube at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.triangletube.com to schedule a free repair.
  3. If you must continue using the boiler while waiting for the repair, ensure you have working carbon monoxide alarms installed on every level of your home and outside all sleeping areas.
  4. If you do not have a carbon monoxide alarm, contact Triangle Tube at 877-574-5036 to have one shipped to you free of charge.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions about this recall.

Your Remedy Options

🔧Free Repair

Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.

Contact: Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.triangletube.com and click on “RECALL INFORMATION” for more information.

Affected Products

Product: Prestige Solo Condensing Gas Boilers (Prefix PT)
Model:
PT 60
PT110
PT 110LP
PT175
PT250
PT399
PT399HP
Lot Numbers:
PT0000110 to PT0053776
PTA002645 through PTA09800
AE1100 through AE1239
Date Ranges: Sold November 2011 through July 2020
Product: Prestige Solo Condensing Gas Boilers (Prefix PA)
Model:
PA80
PA110
PA155
PA175
PA250
PA299
PA399
Lot Numbers:
PA044928 through PA139939
Date Ranges: Sold November 2011 through July 2020
Product: Prestige Excellence Condensing Gas Boilers (Prefix PTE/PTEA)
Model:
PTE 110
Lot Numbers:
PTE0000568 through PTE 053690
PTEA002889 through PTEA 003086
Date Ranges: Sold November 2011 through July 2020
Product: Prestige Excellence Condensing Gas Boilers (Prefix PEA/PEB2)
Model:
PEA 110
PEB2 110
Lot Numbers:
PEA 078169 through PEA143958
PEB2157356 through PEB2159813
Date Ranges: Sold November 2011 through July 2020
Product: Prestige Solo Condensing Gas Boilers (Prefix PB)
Model:
PB80
PB110
PB155
PB175
PB250
PB299
PB399
Lot Numbers:
PB2152110 through PB2163489
Date Ranges: Sold November 2011 through July 2020

Product Images

Recalled Prestige PT Series Gas Boiler (Manufactured Nov. 2011 – Dec. 2015)

Recalled Prestige PT Series Gas Boiler (Manufactured Nov. 2011 – Dec. 2015)

Recalled Prestige PA/PEA/PB Series Gas Boiler (Manufactured Jan. 2016 – Oct. 2019)

Recalled Prestige PA/PEA/PB Series Gas Boiler (Manufactured Jan. 2016 – Oct. 2019)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20157
Status: Active
Manufacturer: Burnsen SA, of Belgium
Sold By: Wholesale distributors and installed by independent contractors nationwide from November 2011 through July 2020 for between $3,400 and $9,700.
Manufactured In: Belgium
Units Affected: About 63,000
Distributed To: Nationwide
Importer: Triangle Tube/III Co., Inc., of West Deptford, N.J.
Contact: Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.triangletube.com and click on “RECALL INFORMATION” for more information.
Agency Last Updated: July 28, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response