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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Eldorado National- California, Inc.: Axess and EZR Vehicles Recalled for Possible Driveshaft Separation

Agency Publication Date: December 4, 2023
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Summary

Eldorado National-California is recalling approximately 443 of its 2019-2023 Axess and EZR vehicles because the transmission yoke may separate from the driveshaft. This defect can lead to a sudden loss of drive power while the vehicle is in motion. Eldorado National-California is working with Allison Transmission Inc. to provide free inspections and repairs for all affected vehicles. Owners were notified by mail starting February 8, 2024.

Risk

If the transmission yoke separates, the driveshaft can disconnect, causing the vehicle to lose power suddenly and increasing the risk of a crash. Furthermore, a disabled bus may require passengers to evacuate in dangerous or uncontrolled traffic conditions, which increases the risk of injury.

What You Should Do

  1. Identify if your vehicle is an affected 2019-2023 Eldorado National-California Axess or EZR model.
  2. Contact Eldorado National-California customer service at 1-951-684-6868 to discuss the recall and schedule an inspection.
  3. Bring your vehicle to an authorized service center where technicians will work with Allison Transmission Inc. to inspect and, if necessary, tighten any loose transmission yoke bolts free of charge.
  4. For additional information or to check your specific VIN, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspection and tightening of transmission yoke bolts.

How to: Contact Eldorado National-California customer service at 1-951-684-6868 to coordinate a free inspection and repair through the equipment manufacturer, Allison Transmission Inc.

Affected Products

Product: 2019-2023 Eldorado National-California Axess
Product: 2019-2023 Eldorado National-California EZR

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V811000
Status: Active
Manufacturer: Eldorado National- California, Inc.
Sold By: authorized dealers
Units Affected: 443 vehicles(443% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 8, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: February 9, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response