Approximately 17,700 Trane, American Standard, and Ameristar furnaces are being recalled because a ground wire in the junction box can come loose. This defect can cause the metal cabinet of the furnace to become energized if another electrical component fails, posing a serious shock hazard. The affected units were sold at independent dealers nationwide between July 2016 and August 2016 for between $400 and $4,000. Consumers should immediately stop touching the furnace and contact the manufacturer for a free replacement junction box and professional installation.
A loose ground wire in the furnace's junction box can lead to the exterior of the unit becoming electrified if a short circuit occurs. This creates an immediate risk of electric shock for anyone who touches the furnace. While no injuries have been reported yet, the failure mechanism can bypass standard safety grounding.
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
Trane furnace
American Standard furnace
Ameristar furnace
Model/Serial number label on units
Model/Serial number label on units
Label with model and serial number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response