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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert)

Agency Publication Date: June 24, 2014
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Summary

Trane has recalled approximately 100,600 XB300 and American Standard Silver SI split system outdoor cooling units. The grounding screws in these units may lack the necessary threading to provide proper grounding, which can lead to electrical issues. These gray units with black grated fronts were sold by independent distributors and dealers nationwide between February 2010 and March 2014. Consumers with affected units should immediately turn off the power at the main breaker and contact Trane for a free inspection and repair.

Risk

The ground screws used in these units do not have the required two threads for sufficient grounding, creating a pathway for electrical current to cause a shock to consumers. While no incidents have been reported, the defect poses a serious risk of electrical injury.

What You Should Do

  1. Immediately turn off the cooling unit using your home's main breaker switch to eliminate the risk of electrical shock.
  2. Check the silver nameplate on the back of the unit to identify the model number. Affected Trane XB300 and American Standard Silver SI models begin with 2TTM30, 4A7M30, 4TTM30, or 4TTM30 followed by numbers like 18, 24, 30, 36, 42, 48, or 60.
  3. If your unit is part of the recall, contact Trane or your original installer or service dealer to schedule a free inspection and repair.
  4. You can reach Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, or 7 a.m. to 11 p.m. CT on Sunday.
  5. Alternatively, visit www.trane.com/residential or www.americanstandardair.com/residential and click on 'XB300 Product Recall' for more information and instructions.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.

Contact: Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.

Affected Products

Product: Trane XB300 and American Standard Silver SI Split System Outdoor Cooling Units
Model:
2TTM3018A1000A*
2TTM3024A1000A*
2TTM3030A1000A*
2TTM3036A1000A*
2TTM3042A1000A*
2TTM3048A1000A*
2TTM3060A1000A*
4A7M3018A1000A*
4A7M3024A1000A*
4A7M3030A1000A*
4A7M3036A1000A*
4A7M3042A1000A*
4A7M3048A1000A*
4A7M3060A1000A*
4TTM3018A1000A*
4TTM3018A1000B*
4TTM3018A1000C*
4TTM3024A1000A*
4TTM3024A1000B*
4TTM3024A1000C*
4TTM3024B1000A*
4TTM3030A1000A*
4TTM3030A1000B*
4TTM3030A1000C*
4TTM3030B1000A*
4TTM3036A1000A*
4TTM3036A1000B*
4TTM3036A1000C*
4TTM3042A1000A*
4TTM3042A1000B*
4TTM3042A1000C*
4TTM3048A1000A*
4TTM3048A1000B*
4TTM3048A1000C*
4TTM3060A1000A*
4TTM3060A1000B*
4TTM3060A1000C*
Date Ranges: February 2010 to March 2014

Product Images

Outdoor Cooling Unit, Front

Outdoor Cooling Unit, Front

Outdoor Cooling Unit, Back

Outdoor Cooling Unit, Back

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14737
Status: Active
Manufacturer: Trane U.S. Inc., of Tyler, Texas
Sold By: Trane and American Standard independent distributors and dealers nationwide from February 2010 to March 2014 for between $890 and $1,000.
Manufactured In: Mexico
Units Affected: About 100,600
Distributed To: Nationwide
Contact: Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.
Agency Last Updated: March 31, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response