Approximately 83,000 Panasonic lithium-ion battery packs (in addition to 91,000 previously recalled) used in 41 models of Toshiba Satellite laptops are being recalled because they can overheat. The firm has received five reports of these battery packs overheating and melting, though no injuries have been reported. These affected battery packs were sold both pre-installed in laptops and separately as replacement parts or repair items between June 2011 and November 2016. Toshiba is providing free replacement battery packs to all affected consumers.
The lithium-ion battery packs can malfunction and overheat internally, which creates a significant risk of the battery melting, catching fire, and causing burns to the user or property damage.
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.
Location of battery pack part number
Battery pack removal guide
Battery pack removal guide
Battery pack removal guide
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response