Tiffany & Co. is recalling about 3,300 Wheat Leaf crystal glass mugs because they can crack or break when filled with hot liquids. The company has received six reports of these mugs breaking during use, which can lead to serious burns or cuts. These 11-ounce clear mugs were sold between October 2017 and December 2017 for about $60. Consumers who purchased these mugs should stop using them immediately and contact Tiffany & Co. for a full refund and a $100 gift card.
The crystal glass is unable to withstand high temperatures, causing the mug to shatter or crack when hot liquid is poured into it. This creates a risk of hot liquid spilling on the user and exposure to sharp glass shards.
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
Wheat Leaf Crystal Mug
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response