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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Camping & Hiking

Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)

Agency Publication Date: December 10, 2020
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Summary

Thermo Tents is recalling about 260 Mór Series tents, including the Crua Tri, Crua Loj, and Crua Cottage models, because they are incorrectly labeled as fire retardant when they are not. This defect creates a fire hazard if the tents are used near open flames or ignition sources. These green tents were sold online through major retailers like Amazon, Walmart, and Crua Outdoors between March 2019 and August 2020. The company is providing free replacement labels to all known purchasers to correct the safety information.

Risk

The tents are not fire retardant despite being labeled as such, which means they could catch fire and burn if exposed to a campfire, heater, or other flame source. No injuries or incidents have been reported to date.

What You Should Do

  1. Check your tent's box for the model name and identifying codes: Crua Tri (SKU: TRI-01, EAN: 0602815520812), Crua Loj (SKU: LOJ-01, EAN: 0602815520805), or Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473).
  2. Immediately stop using these tents near any flame, campfire, heater, or other source of ignition.
  3. Contact Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, or email support@cruaoutdoors.com to receive a new free safety label.
  4. Once you receive the new label, remove the original 'fire retardant' label and replace it with the new label stating the tent is not fire retardant.
  5. Visit cruaoutdoors.com and click on 'Important Safety Notification' for more information regarding this recall.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions about this safety alert.

Your Remedy Options

📋Label

Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition. Thermo Tents is contacting all known purchasers.

Contact: Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information.

Affected Products

Product: Crua Tri Mór Series Tent
Model:
TRI-01
UPC Codes:
0602815520812
Date Ranges: March 2019 - August 2020
Product: Crua Loj Mór Series Tent
Model:
LOJ-01
UPC Codes:
0602815520805
Date Ranges: March 2019 - August 2020
Product: Crua Cottage Mór Series Tent
Model:
COTTAGE-01
UPC Codes:
0669014590473
Date Ranges: March 2019 - August 2020

Product Images

Recalled Crua Tri tent

Recalled Crua Tri tent

Recalled Crua Loj tent

Recalled Crua Loj tent

Recalled Crua Cottage Tent

Recalled Crua Cottage Tent

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21713
Status: Active
Sold By: Online at www.cruaoutdoors.com, Moosejaw.com, CampSaver.com, Walmart.com, Cabella.com, Basspro.com, and Amazon.com from March 2019 through August 2020 for about $900 (Crua Tri), $3,000 (Crua Loj) and $2,000 (Crua Cottage).
Manufactured In: China
Units Affected: About 260
Distributed To: Nationwide
Importer: Thermo Tent U.S.A. Inc., of Saranac Lake, N.Y.
Contact: Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information.
Agency Last Updated: December 10, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response