2022-2025 GEM e2, e4, e6, and eLXD Recalled for Ball Joint Separation

Agency Publication Date: June 23, 2025

Summary

GEM WAEV LLC is recalling approximately 5,353 vehicles, including 2022-2025 models of the e2, e4, e6, and eLXD. The fasteners connecting the ball joint to the wheel assembly may have been improperly tightened, which can lead to the ball joint separating from the wheel. Owners can have their vehicles inspected and repaired by a dealer free of charge.

Risk

If the ball joint separates from the wheel while the vehicle is in motion, the driver could lose steering control, which significantly increases the risk of a crash.

What You Should Do

This recall involves GEM electric vehicles from model years 2022 through 2025, specifically the e2, e4, e6, and eLXD models.
Contact an authorized GEM dealer to schedule a free service appointment.
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, at no cost to you.
If you have additional questions, contact GEM customer service at 1-800-688-8680 and reference recall number 25V380 (which replaces the previous recall 24V971).
Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for more information.

Your Remedy Options

You have 2 options:

Option 1: Free Repair

Inspection and tightening of retaining fasteners.

How to: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge.

Option 2: Free Replacement

Ball joint replacement if necessary.

How to: Dealers will replace the ball joints as necessary, free of charge.

Affected Products

Product: 2022-2025 GEM e2

This recall replaces NHTSA recall 24V971.

Product: 2022-2025 GEM e4

This recall replaces NHTSA recall 24V971.

Product: 2022-2025 GEM e6

This recall replaces NHTSA recall 24V971.

Product: 2022-2025 GEM eLXD

This recall replaces NHTSA recall 24V971.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 25V380000

Status: Active

Manufacturer: GEM WAEV LLC

Sold By: Authorized GEM dealers

Units Affected: 5,353 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: July 7, 2025

Distributed To: Nationwide

Agency Last Updated: October 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

This recall involves GEM electric vehicles from model years 2022 through 2025, specifically the e2, e4, e6, and eLXD models.

Contact an authorized GEM dealer to schedule a free service appointment.

Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, at no cost to you.

If you have additional questions, contact GEM customer service at 1-800-688-8680 and reference recall number 25V380 (which replaces the previous recall 24V971).

Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for more information.

Your Remedy Options

You have 2 options:

Option 1: Free Repair

Inspection and tightening of retaining fasteners.

How to: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge.

Option 2: Free Replacement

Ball joint replacement if necessary.

How to: Dealers will replace the ball joints as necessary, free of charge.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 25V380000

Status: Active

Manufacturer: GEM WAEV LLC

Sold By: Authorized GEM dealers

Units Affected: 5,353 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: July 7, 2025

Distributed To: Nationwide

Agency Last Updated: October 29, 2025