Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

GEM WAEV LLC: The Wheel May Separate From The Ball Joint

Agency Publication Date: December 26, 2024
Share:
Sign in to monitor this recall

Summary

GEM WAEV LLC is recalling 243 of its 2024-2025 e2, e4, e6, and eLXD electric vehicles. The mounting screws connecting the ball joint to the hub strut may have been improperly tightened during manufacturing, which can cause the wheel to separate from the vehicle. Authorized dealers will tighten these screws for owners free of charge.

Risk

If the ball joint separates from the wheel while driving, the operator will experience a sudden loss of steering control. This significantly increases the risk of a crash and potential injury to the driver or passengers.

What You Should Do

  1. Check your vehicle model and year to see if you own a 2024-2025 GEM e2, e4, e6, or eLXD model.
  2. Contact an authorized GEM dealer to schedule a service appointment for the free repair.
  3. Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
  4. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free tightening of mounting screws by dealers.

How to: Contact GEM customer service at 1-800-688-8680 or visit a dealer to have mounting screws tightened free of charge.

Affected Products

Product: 2024-2025 GEM e2
Part / Model:
e2
Date Ranges: 2024-2025
Product: 2024-2025 GEM e4
Part / Model:
e4
Date Ranges: 2024-2025
Product: 2024-2025 GEM e6
Part / Model:
e6
Date Ranges: 2024-2025
Product: 2024-2025 GEM eLXD
Part / Model:
eLXD
Date Ranges: 2024-2025

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V971000
Status: Active
Manufacturer: GEM WAEV LLC
Units Affected: 243 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 31, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: October 1, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response