Crest 3D White Toothpaste Recalled for Incorrect Formulation

Agency Publication Date: July 26, 2022

Summary

The Procter & Gamble Company is recalling 1,128 tubes of Crest 3D White Fluoride Anticavity Toothpaste, Advanced Triple Whitening (0.243% sodium fluoride) sold in 5.6 oz (158 g) containers. The recall was initiated because the product tubes are missing labels and contain a different formulation than what is listed on the outer packaging. No injuries or incidents have been reported to date.

Risk

Because the product tube is unlabeled and contains an incorrect formulation, consumers are exposed to an unknown substance. This poses a risk of oral irritation or other adverse health reactions since the contents do not match the ingredients listed on the carton.

What You Should Do

This recall affects Crest 3D White Fluoride Anticavity Toothpaste, Advanced Triple Whitening (0.243% sodium fluoride) sold in 5.6 oz (158 g) tubes within individual cartons or 5-count bundles.
Identify the affected products by checking the lot number and expiration date on the packaging: lot 13191707B4 or lot 13511707Y1, both with an expiration date of 10/31/2023. The individual carton UPC is 037000598534 and the 5-count bundle UPC is 037000171867.
If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions regarding this recall.

Your Remedy Options

You have 2 options:

Option 1: Full Refund

How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund

Option 2: Dispose of Product

How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Crest 3D White Fluoride Anticavity Toothpaste, Advanced Triple Whitening (5.6 oz)

Variants: 0.243% sodium fluoride, Advanced Triple Whitening

UPC Codes:

037000598534

037000171867

Lot Numbers:

13191707B4 (Exp. 10/31/2023)

13511707Y1 (Exp. 10/31/2023)

The product tube was missing a label and contained a different formulation.

Additional Information

Agency: Food and Drug Administration (FDA)

Event ID: 90586

Status: Resolved

Manufacturer: The Procter & Gamble Company

Sold By: Retailers in Washington State

Manufactured In: United States

Units Affected: 1,128 tubes

Distributed To: Washington

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.

Summary

What You Should Do

This recall affects Crest 3D White Fluoride Anticavity Toothpaste, Advanced Triple Whitening (0.243% sodium fluoride) sold in 5.6 oz (158 g) tubes within individual cartons or 5-count bundles.

Identify the affected products by checking the lot number and expiration date on the packaging: lot 13191707B4 or lot 13511707Y1, both with an expiration date of 10/31/2023. The individual carton UPC is 037000598534 and the 5-count bundle UPC is 037000171867.

If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.

Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions regarding this recall.

Your Remedy Options

You have 2 options:

Option 1: Full Refund

How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund

Option 2: Dispose of Product

How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Crest 3D White Fluoride Anticavity Toothpaste, Advanced Triple Whitening (5.6 oz)

Variants: 0.243% sodium fluoride, Advanced Triple Whitening

UPC Codes:

037000598534

037000171867

Lot Numbers:

13191707B4 (Exp. 10/31/2023)

13511707Y1 (Exp. 10/31/2023)

The product tube was missing a label and contained a different formulation.