The North Face has recalled about 15,200 pairs of Women's Shellista V Mid Waterproof Boots because the top lace hook can catch on the laces of the other boot. There have been 28 reports of the hooks catching, resulting in 15 reports of minor injuries. The boots were sold in sizes 5 through 11 in white, gray, tan, and black at retailers including Dick's Sporting Goods, Nordstrom, and REI from September 2024 through January 2025. Consumers should stop using the boots and contact the company to receive a free shipping label and a full refund.
The lace hook on the top of one boot can snag the laces of the opposite boot while the wearer is walking. This creates a trip hazard that can lead to falls and physical injury.
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
The style number is located on the label on the tongue of the boot.

Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black

Location of style color code on the recalled North Face Shellista V Mid Waterproof Boot
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice ยท Raw API Response