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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

The North Face Women's Shellista V Mid Boots Recalled for Fall Hazard

Agency Publication Date: April 17, 2025
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Summary

The North Face has recalled about 15,200 pairs of Women's Shellista V Mid Waterproof Boots because the top lace hook can catch on the laces of the other boot. There have been 28 reports of the hooks catching, resulting in 15 reports of minor injuries. The boots were sold in sizes 5 through 11 in white, gray, tan, and black at retailers including Dick's Sporting Goods, Nordstrom, and REI from September 2024 through January 2025. Consumers should stop using the boots and contact the company to receive a free shipping label and a full refund.

Risk

The lace hook on the top of one boot can snag the laces of the opposite boot while the wearer is walking. This creates a trip hazard that can lead to falls and physical injury.

What You Should Do

  1. This recall involves The North Face Women's Shellista V Mid Waterproof Boots (sizes 5-11) sold in white, gray, tan, and black with style numbers NF0A8ADB3IE, NF0A8ADB5IF, NF0A8ADBHFQ, or NF0A8ADBKT0.
  2. Check the label located on the tongue of the boot to see if the style number matches one of the affected models.
  3. Immediately stop using the recalled boots.
  4. Contact The North Face at 800-297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email recall_wshellistaV@thenorthface.com, or visit thenorthface.com and click 'Product Recall' at the bottom of the page to receive a free shipping label and instructions for a full refund.
  5. Refunds will be provided in the original form of payment, as a gift card, or via check for cash purchases once the boots are returned.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Contact: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.

Affected Products

Product: The North Face Women's Shellista V Mid Waterproof Boots
Variants: White, Gray, Tan, Black, Sizes 5-11
Model:
NF0A8ADB3IE
NF0A8ADB5IF
NF0A8ADBHFQ
NF0A8ADBKT0
Date Ranges: Sold September 2024 through January 2025

The style number is located on the label on the tongue of the boot.

Product Images

Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black

Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black

Location of style color code on the recalled North Face Shellista V Mid Waterproof Boot

Location of style color code on the recalled North Face Shellista V Mid Waterproof Boot

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25226
Status: Active
Sold By: The North Face; Dick's Sporting Goods; Nordstrom; REI; thenorthface.com
Manufactured In: Vietnam
Units Affected: About 15,200 (In addition, about 5,900 were sold in Canada)
Distributed To: Nationwide
Importer: The North Face, a division of VF Outdoor LLC, of Denver, Colorado
Contact: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
Agency Last Updated: April 17, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response