The Laundress is recalling approximately 8 million laundry detergent, fabric conditioner, and household cleaning products manufactured through September 2022. Testing identified various bacteria in the products, including Burkholderia cepacia complex, Klebsiella aerogenes, and multiple species of Pseudomonas. Consumers should immediately stop using these products and can request a full refund through the company's dedicated recall website or customer service line.
The bacteria found in these products can cause serious infections, especially in people with weakened immune systems, underlying lung conditions, or external medical devices. The bacteria can enter the body if inhaled or through contact with the eyes or broken skin. The company is currently investigating 11 reports of Pseudomonas infections that may be linked to these products.
Consumers should immediately stop using the recalled products. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
Testing identified bacteria in certain recalled products, including those produced between January 2021 and September 2022. All affected products have 'The Laundress - New York' printed at the top of the label.
Recalled The Laundress laundry detergents
Recalled The Laundress stain solution and fabric conditioners
Recalled The Laundress surface cleaner, all-purpose cleaning concentrate, dish detergent, glass & mirror cleaner, aromatherapy dish soap and aromatherapy surface cleaner
Lot codes of affected products can be identified on the bottom or side of the bottle in black type, as seen in the red box
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response