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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Cleaning Products

The Laundress Fabric Conditioners Recalled for Chemical Hazard

Agency Publication Date: March 31, 2023
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Summary

The Laundress is recalling approximately 800,000 units of various fabric conditioner products because they can contain ethylene oxide, a chemical impurity and known carcinogen. The recall includes popular varieties such as Classic, No. 10, Baby, and No. 723, all of which were sold at major retailers like Target, Nordstrom, and Bloomingdale's, as well as online at Amazon.com and TheLaundress.com, between 2011 and November 2022. Consumers should immediately stop using these products and follow the company's instructions to receive a full refund. No injuries or incidents have been reported to date.

Risk

The fabric conditioners contain ethylene oxide, a carcinogen that can cause serious adverse health effects if there is significant and direct long-term exposure.

What You Should Do

  1. This recall involves all The Laundress Fabric Conditioner products, which can be identified by the text 'The Laundress - New York' printed at the top of the label.
  2. Immediately stop using any of the recalled fabric conditioners.
  3. If you purchased the product on or after January 2021, request a refund at www.TheLaundressRecall.com using a photo of the lot code with your initials and the date written in marker, or a receipt. If you purchased through the manufacturer's website directly, you may submit your email address for a refund.
  4. If you purchased the product before January 2021, take a photo of the lot code with your initials and the date written in marker and contact The Laundress for a full refund of the purchase price (with receipt) or the manufacturer's suggested retail price (without receipt).
  5. If you already requested a refund for these products during the December 2022 recall program, you do not need to submit a new request.
  6. Contact The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or visit www.TheLaundressRecall.com or www.TheLaundress.com and click on 'Get Started' for further refund instructions.
  7. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.

Contact: The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.

Affected Products

Product: The Laundress Fabric Conditioners
Variants: Classic, No. 10, Baby, No. 723
Date Ranges: Sold 2011 through November 2022

All recalled products have 'The Laundress - New York' printed at the top of the label. A complete list of products is available at www.TheLaundressRecall.com.

Product Images

Recalled The Laundress Fabric Conditioners

Recalled The Laundress Fabric Conditioners

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23172
Status: Active
Sold By: TheLaundress.com; Amazon.com; Bloomingdale's; The Container Store; Saks Fifth Avenue; Target; Nordstrom; Jenni Kayne; Kith; Peruvian Connection; N.Peal; Brooklinen
Distributor: The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
Manufactured In: United States
Units Affected: About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
Distributed To: Nationwide
Contact: The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
Agency Last Updated: March 31, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response