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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Sleepwear & Loungewear

The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert)

Agency Publication Date: December 13, 2018
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Summary

The Company Store is recalling about 13,000 children's 100% cotton terry robes because they fail to meet federal flammability standards for children's sleepwear. These long-sleeved, hooded robes were sold in sizes XS through XL and available in eight colors, including blue, green, gray, orange, pink, purple, red, and white. The robes were sold online at www.TheCompanyStore.com from March 2015 through October 2018. Consumers should immediately stop using these robes and contact the company for a full refund.

Risk

The fabric used in these robes does not meet the safety requirements for children's sleepwear flammability, which creates a risk of burn injuries if the garment catches fire. No incidents or injuries have been reported to date.

What You Should Do

  1. Check the sewn-in neck label of your child's robe for 'The Company Store', the registration number 'RN#120962', and a tracking number starting with 'CS3981DR', 'CS0981DR', or '28738'.
  2. Immediately stop using the recalled robes and take them away from children to prevent potential burn injuries.
  3. Contact The Company Store at 800-273-7702 from 6 a.m. to midnight CT Monday through Friday, or 8 a.m. to 5 p.m. CT on weekends, to receive a full refund of the purchase price.
  4. Visit www.thecompanystore.com and click on the 'Product Recalls' link under the 'Help' section for more information on the return and refund process.
  5. For additional questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately take the recalled robes away from children, stop using them and contact The Company Store for a full refund of the purchase price. The firm is contacting all known purchasers directly.

Contact: The Company Store at 800-273-7702 from 6 a.m. to midnight CT Monday through Friday and 8 a.m. to 5 p.m. CT Saturday and Sunday or online at www.thecompanystore.com and click on the “Product Recalls” link located under the “Help” link for more information.

Affected Products

Product: The Company Store Children’s 100% Cotton Terry Robe (Size XS)
Model:
RN#120962
CS3981DR
CS0981DR
28738
Date Ranges: Sold March 2015 - October 2018
Product: The Company Store Children’s 100% Cotton Terry Robe (Size S)
Model:
RN#120962
CS3981DR
CS0981DR
28738
Date Ranges: Sold March 2015 - October 2018
Product: The Company Store Children’s 100% Cotton Terry Robe (Size M)
Model:
RN#120962
CS3981DR
CS0981DR
28738
Date Ranges: Sold March 2015 - October 2018
Product: The Company Store Children’s 100% Cotton Terry Robe (Size L)
Model:
RN#120962
CS3981DR
CS0981DR
28738
Date Ranges: Sold March 2015 - October 2018
Product: The Company Store Children’s 100% Cotton Terry Robe (Size XL)
Model:
RN#120962
CS3981DR
CS0981DR
28738
Date Ranges: Sold March 2015 - October 2018

Product Images

Recalled The Company Store children’s robes

Recalled The Company Store children’s robes

The Company Store, RN#120962 and a tracking number beginning with either CS3981DR, CS0981DR or 28738 are printed on a sewn-in neck label.

The Company Store, RN#120962 and a tracking number beginning with either CS3981DR, CS0981DR or 28738 are printed on a sewn-in neck label.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19721
Status: Active
Sold By: Online at www.TheCompanyStore.com from March 2015 through October 2018 for about $60.
Manufactured In: Turkey
Units Affected: About 13,000
Distributed To: Nationwide
Importer: Home Depot U.S.A., dba The Company Store, of Atlanta, Ga.; Hanover Company Store LLC, of Weehawken, N.J.
Contact: The Company Store at 800-273-7702 from 6 a.m. to midnight CT Monday through Friday and 8 a.m. to 5 p.m. CT Saturday and Sunday or online at www.thecompanystore.com and click on the “Product Recalls” link located under the “Help” link for more information.
Agency Last Updated: December 13, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response