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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware

Teavana Recalls Glass Pitchers Due to Laceration and Burn Hazards

Agency Publication Date: July 22, 2015
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Summary

Teavana has recalled approximately 52,400 Tristan glass pitchers (64 oz.) because the glass can break or leak when used with hot tea. There have been 50 reports of these pitchers breaking or leaking, resulting in three lacerations and two minor burns. These 12-inch tall pitchers were sold at Teavana stores and online between May 2012 and June 2015. Consumers can return the product for a free replacement pitcher and a $25 gift card, or a gift card for the full purchase price plus tax.

Risk

The glass pitcher can fail while containing hot liquid, causing the glass to shatter or the contents to leak. This poses a serious risk of deep cuts from broken glass and thermal burns from hot tea.

What You Should Do

  1. Immediately stop using the 64 oz. Tristan glass pitcher for any purpose.
  2. Identify your pitcher by checking for a glass handle, stainless steel infuser, and black silicone lid and base. Look for Style #30593000064 or SKU #11034874 on the original box, and the Teavana logo printed on the bottom of the glass.
  3. Return the pitcher to any Teavana store location (except for Columbia Mall, Maryland, and Dallas-Fort Worth Airport, Texas) to receive your choice of a free 66 oz. replacement infusion tea pitcher plus a $25 Teavana gift card, or a Teavana gift card for the full purchase price plus tax.
  4. If you cannot visit a store, contact Teavana toll-free at 888-665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.Teavana.com and click on 'Tristan Glass Pitcher Recall' for instructions on how to receive your replacement or refund.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace, Refund

Consumers should immediately stop using the recalled glass pitchers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland, and Dallas-Fort Worth Airport, Texas) or contact Teavana for a free replacement 66 oz. infusion tea pitcher plus a $25 Teavana gift card or for a Teavana gift card for the purchase price plus tax.

Contact: Teavana toll free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Teavana.com and click on "Tristan Glass Pitcher Recall" for more information.

Affected Products

Product: Teavana Tristan Glass Pitcher (64 oz.)
Model:
Style #30593000064
SKU #11034874
Date Ranges: Sold May 2012 - June 2015

Product Images

Recalled Tristan glass pitcher

Recalled Tristan glass pitcher

Recalled Tristan glass pitcher

Recalled Tristan glass pitcher

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15191
Status: Active
Sold By: Teavana stores nationwide and online at www.Teavana.com from May 2012 through June 2015 for about $50.
Manufactured In: China
Units Affected: About 52,400 (in addition, 4,400 were sold in Canada)
Distributed To: Nationwide
Importer: Teavana Corp., of Seattle, Wash.
Contact: Teavana toll free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Teavana.com and click on "Tristan Glass Pitcher Recall" for more information.
Agency Last Updated: July 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response