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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Kitchen & Dining

Teavana Recalls Flip Tumblers Due to Burn Hazard

Agency Publication Date: April 11, 2017
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Summary

Teavana is recalling approximately 23,600 Flip Tumblers used for steeping hot tea because the tumblers can leak hot liquid, creating a risk of burns. The company has received 12 reports of these 14-ounce tumblers leaking, including one incident where a consumer suffered a burn to their abdomen. These tumblers were sold in black and silver at Teavana stores and online from October 2016 through February 2017. Consumers should immediately stop using these tumblers and contact Starbucks to receive a $45 Starbucks credit as a refund.

Risk

The tumblers feature a clear plastic cap with a welded base that can leak hot liquid during use. This defect can lead to serious burn injuries when the hot tea escapes the container unexpectedly.

What You Should Do

  1. Check your tumbler to see if it is a 14 oz. Teavana Flip Tumbler measuring about 10 inches tall by 3 inches in diameter with 'Teavana®' printed on the side.
  2. Verify if your tumbler has a clear plastic cap with a welded black base that screws onto a stainless steel body in either black or silver colors.
  3. Immediately stop using the recalled flip tumbler if it matches this description.
  4. Contact Starbucks toll-free at 888-665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday to request a pre-paid mailer label.
  5. Return the recalled tumbler using the provided mailer to receive a refund in the form of a $45 Starbucks credit.
  6. You can also visit www.starbucks.com, click on 'Customer Service' at the bottom of the page, and select 'Recall Information' under the Teavana heading for more details.
  7. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.

Contact: Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.

Affected Products

Product: Teavana Flip Tumbler (14-oz.)
Date Ranges: October 2016 - February 2017

Product Images

Recalled Teavana flip tumbler in silver

Recalled Teavana flip tumbler in silver

Recalled Teavana flip tumbler in black

Recalled Teavana flip tumbler in black

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17128
Status: Active
Sold By: Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
Manufactured In: China
Units Affected: About 23,600 (in addition, 1,600 were sold in Canada)
Distributed To: Nationwide
Importer: Starbucks Corporation, dba Teavana, of Seattle, Wash.
Contact: Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.
Agency Last Updated: April 11, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response