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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

tc electronic Recalls Bass Guitar Amplifier Due to Electrical Shock Hazard

Agency Publication Date: March 21, 2013
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Summary

tc electronic has recalled about 388 model BH250 bass guitar amplifiers because an internal nut can come loose and fall between electrical coils. This defect creates a danger of electrical shock to anyone using the amplifier. The affected units have a red front panel and were sold at music and instrument stores nationwide from August 2012 through January 2013 for approximately $450. Consumers should stop using and unplug the recalled amplifiers immediately to receive a free repair.

Risk

A loose nut inside the amplifier's chassis can fall into the internal electrical components, creating a short circuit that poses a serious risk of electrical shock to the user. No injuries have been reported to date.

What You Should Do

  1. Check the front of your amplifier for the model name 'BH250' and the brand 'tc electronic' printed on the red panel.
  2. Locate the white sticker on the back of the amplifier to verify the serial number. This recall only affects units with serial numbers 1204763 through 12404375.
  3. If your amplifier is included in this recall, immediately stop using it and unplug it from the wall outlet.
  4. Contact tc electronic to receive instructions on how to ship your amplifier for a free repair. You can reach them at (800) 349-4699 from 9 a.m. to 5 p.m. ET Monday through Friday.
  5. Alternatively, visit www.tcelectronic.com, click on 'BASS' at the top of the page, select 'BH250', and then click on 'BH250 RECALL' for more information, or email BH250@lifetimeservice.com.
  6. Call the CPSC Hotline at 800-638-2772 for any additional questions.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using, unplug the amplifiers and contact tc electronic for instructions on free shipping and repair of the recalled product.

Contact: tc electronic; at (800) 349-4699 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.tcelectronic.com and click on BASS at the top of the page then on BH250 and select BH250 RECALL for more information. Consumers can also send an email to BH250@lifetimeservice.com.

Affected Products

Product: tc electronic BH250 250 W Bass Guitar Amplifier
Model:
BH250
Lot Numbers:
Serial numbers 1204763 through 12404375
Date Ranges: Sold between August 2012 and January 2013

Product Images

tc electronic 250 W bass guitar amplifier, model BH250

tc electronic 250 W bass guitar amplifier, model BH250

Amplifier back side, serial number location

Amplifier back side, serial number location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13149
Status: Active
Manufacturer: tc electronic, of Denmark
Sold By: Music and instrument stores nationwide and online from August 2012 through January 2013 for about $450.
Manufactured In: China
Units Affected: About 388
Distributed To: Nationwide
Importer: TC Group Americas, of Kitchener, ON, Canada
Contact: tc electronic; at (800) 349-4699 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.tcelectronic.com and click on BASS at the top of the page then on BH250 and select BH250 RECALL for more information. Consumers can also send an email to BH250@lifetimeservice.com.
Agency Last Updated: January 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response