Tandem Diabetes Care is recalling approximately 85,863 t:connect mobile applications used with the t:slim X2 insulin pump. Version 2.7 of the app can crash and repeatedly restart on iOS devices, causing excessive Bluetooth communication that drains the pump's battery much faster than expected. If the pump battery dies, insulin delivery will stop, which can lead to serious health issues. This issue affects users nationwide who have installed version 2.7 or later of the application.
The rapid battery depletion can cause the insulin pump to shut down unexpectedly, suspending insulin delivery and potentially leading to hyperglycemia or severe life-threatening hyperglycemia.
Software update and monitoring
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · FDA Press Release · Raw API Response
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