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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Home Healthcare

Tandem t:slim X2 and Mobi Insulin Pumps Recalled for Software Defect

Agency Publication Date: October 23, 2025
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Summary

Tandem Diabetes Care, Inc. is recalling approximately 122,958 t:slim X2 and Tandem Mobi insulin pumps equipped with Control-IQ+ technology. A software defect in these devices can cause the pump to deliver an unexpected automatic insulin correction bolus (autobolus) when used with a Dexcom G7 sensor. This unintended insulin delivery can lead to hypoglycemia (dangerously low blood sugar), which may require medical intervention. The recall affects t:slim X2 pumps running software versions 7.9.0.1 or 7.10.1, and Tandem Mobi pumps running software version 7.9.0.1.

Risk

The software error may trigger an incorrect dose of insulin, causing blood sugar levels to drop to dangerously low levels. Severe hypoglycemia can cause confusion, seizures, or loss of consciousness, posing a significant health risk to patients managing diabetes.

What You Should Do

  1. This recall affects Tandem t:slim X2 and Tandem Mobi insulin pumps with Control-IQ+ technology that are paired with a Dexcom G7 sensor.
  2. Identify your software version on the pump's display; this recall includes t:slim X2 software versions 7.9.0.1 and 7.10.1, and Tandem Mobi software version 7.9.0.1.
  3. Check your User Guide version; affected guides for the t:slim X2 are any versions prior to Revision D (AW-1014562) and for the Mobi any versions prior to Revision C (AW-1014938).
  4. See the Affected Products section below for the full list of affected codes.
  5. Stop using the recalled device. Contact Tandem Diabetes Care, Inc. or your distributor immediately to arrange for a software correction, replacement, or return.
  6. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for additional questions regarding medical device recalls.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: t:slim X2 insulin pump with Interoperable Technology, Control-IQ+ technology
Variants: Software version 7.9.0.1, Software version 7.10.1
Model / REF:
1014070
1014071
1014072
1014073
UDI:
00389152407012
00389152407111
00389152407210
00389152407319

Affected User Guide versions are those not including and prior to AW-1014562 Revision D.

Product: Tandem Mobi insulin pump with Interoperable Technology, Control-IQ+ technology
Variants: Software version 7.9.0.1
Model / REF:
1014801
1014811
1014813
UDI:
00389152480114
00389152481111
00389152481319

Affected User Guide versions are those not including and prior to AW-1014938 Revision C.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97403
Status: Active
Manufacturer: Tandem Diabetes Care, Inc.
Sold By: Medical equipment suppliers; Specialty pharmacies; Direct from manufacturer
Manufactured In: United States
Units Affected: 122,958
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท FDA Press Release ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.