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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

System Sensor Recalls Reflected Beam Smoke Detectors Due To Failure to Alert Consumers in a Fire (Recall Alert)

Agency Publication Date: January 28, 2014
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Summary

System Sensor is recalling about 610 reflected beam smoke detectors (model BEAM1224S) because they can fail to alert building occupants during a fire. When used with certain power supplies, the detector may fail to send a signal to the fire alarm control panel, preventing the alarm from sounding. These ivory and black detectors were primarily installed in commercial buildings between November 2012 and May 2013 and cost approximately $800 each. System Sensor is providing free replacements for affected units that are connected to incompatible power supplies.

Risk

The smoke detector can fail to communicate with the fire alarm system, meaning no alarm will sound if a fire is detected. This failure to alert occupants creates a significant risk of injury or death from fire and smoke inhalation.

What You Should Do

  1. Identify your smoke detector by checking for model number BEAM1224S and date codes 2111 through 3053. These details are printed on a label on the back of the detector's cover and on the original product packaging.
  2. Interpret the date codes: 2111 represents the first week of November 2012, and 3053 represents the third week of May 2013.
  3. Check the company website at www.systemsensor.com to review the list of 'acceptable power supplies.' Navigate to Resources, then Product Info Library/Technical Field Bulletins, and then Safety Bulletins.
  4. If your detector is using a power supply NOT on the acceptable list, contact System Sensor at 800-736-7672 from 7:30 a.m. to 5 p.m. CT Monday through Friday to receive a free replacement smoke detector.
  5. If your detector is using a power supply that is on the company's 'acceptable' list, it does not need to be replaced.
  6. For additional questions or help identifying your equipment, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Owners with the affected smoke detectors powered by a power supply that is not on the company's acceptable list available online, should contact System Sensor to receive free replacement smoke detectors. System Sensor and its distributors are contacting purchasers directly.

Contact: System Sensor at (800) 736-7672 from 7:30 a.m. through 5 p.m. CT Monday through Friday, or online at www.systemsensor.com and click on Resources, then Product Info Library/Technical Field Bulletins, then Safety Bulletins for more information and a list of acceptable power supplies.

Affected Products

Product: System Sensor reflected beam smoke detectors
Model:
BEAM1224S
UPC Codes:
783863023729
Date Ranges: 2111 through 3053, November 2012 through May 2013

Product Images

System Sensor smoke detectors

System Sensor smoke detectors

Label on System Sensor smoke detectors

Label on System Sensor smoke detectors

Label on carton for System Sensor smoke detectors

Label on carton for System Sensor smoke detectors

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14713
Status: Active
Manufacturer: System Sensor, of St. Charles, Ill.
Sold By: Alarm system, security equipment and electrical equipment contractors and dealers for use in commercial building fire alarm systems from November 2012 through May 2013 for about $800.
Manufactured In: United States
Units Affected: About 610
Distributed To: Nationwide
Contact: System Sensor at (800) 736-7672 from 7:30 a.m. through 5 p.m. CT Monday through Friday, or online at www.systemsensor.com and click on Resources, then Product Info Library/Technical Field Bulletins, then Safety Bulletins for more information and a list of acceptable power supplies.
Agency Last Updated: May 11, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response