Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Sysmex PS-10 Sample Preparation System Recalled for False Lab Results

Agency Publication Date: February 5, 2025
Share:
Sign in to monitor this recall

Summary

Sysmex America, Inc. is recalling 32 units of the PS-10 Sample Preparation System (software versions 1.5 and 1.6), which are used in laboratories to automate specimen processing for medical analysis. The recall is due to a software error that sporadically skips a probe washing step, potentially contaminating one patient's sample with material from a previous sample. One report of false test results has been received, although no patient injuries have been reported.

Risk

The omission of the probe wash step can cause "carry-over" contamination between samples. This contamination may lead to false laboratory results, potentially causing healthcare providers to make incorrect medical diagnoses or treatment decisions based on inaccurate data.

What You Should Do

  1. This recall affects Sysmex PS-10 Sample Preparation Systems (Catalog Number BQ716341) using software versions 1.5 and 1.6.
  2. Identify if your system is affected by checking the serial number and software version. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled product immediately to prevent incorrect laboratory findings.
  4. Contact Sysmex America, Inc. or your authorized distributor to arrange for a software update, repair, or further corrective action.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls for more information.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Sysmex PS-10 Sample Preparation System
Variants: Software version 1.5, Software version 1.6
Model / REF:
BQ716341
Serial Numbers:
1908002275
1908002276
1908009775
1910009588
1910011295
1912002638
2103013913
2108004629
2108004630
2108004631
2108004632
2112005423
2112005425
2203014206
2203014207
2203014208
2205012732
2205012734
2206005973
2206012294
2208015835
2210003722
2210003723
2210003724
2212010048
1903011966
1903011968
1910009589
1912002640
2103013912
2208015834
1903011967
UDI:
04987562501908

Product usage for automated pipetting, diluting, and specimen processing workstations for flow cytometric analysis.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96107
Status: Active
Manufacturer: Sysmex America, Inc.
Sold By: Sysmex America, Inc.
Manufactured In: United States
Units Affected: 32 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.