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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Superpedestrian Recalls Electric Bicycle Conversion Wheels Due to Fall and Crash Hazards (Recall Alert)

Agency Publication Date: July 11, 2017
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Summary

Superpedestrian is recalling about 230 Copenhagen Wheel electric bicycle conversion wheels because the rear axle can fail during use. The recall affects both multi-speed and single-speed versions of the red hub conversion wheel sold between March and April 2017. Consumers should immediately stop using the recalled wheels and contact Superpedestrian for a free replacement wheel, which includes free shipping. While no injuries have been reported yet, an axle failure while riding can cause the rider to lose control.

Risk

The rear axle of the wheel hub can break or fail unexpectedly while the bicycle is in motion. This can lead to a sudden loss of control or a crash, posing a serious risk of falls and impact injuries to the rider.

What You Should Do

  1. Immediately stop using any bicycle equipped with the recalled Copenhagen Wheel electric conversion hub.
  2. Check the serial number on the wheel's user interface panel located just above the axle. Affected multi-speed wheels have serial numbers 01031708600020000000 through 01031710400250000000.
  3. Check single-speed wheels for serial numbers 02031708600020000000 through 02031710400250000000.
  4. Identify the product by the large red hub featuring a white Superpedestrian logo; the wheels are compatible with 26-inch and 700c sizes.
  5. Contact Superpedestrian to arrange for a free replacement electric bicycle conversion wheel and free shipping by calling 617-945-1604 (collect) from 10 a.m. to 5 p.m. ET Monday through Friday.
  6. You can also visit Superpedestrian.com and click on 'Support' for additional information regarding the replacement process.
  7. For further questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.

Contact: Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.

Affected Products

Product: Copenhagen Wheel Electric Bicycle Conversion Wheel (Multi-speed)
Lot Numbers:
01031708600020000000 through 01031710400250000000
Date Ranges: March 2017 - April 2017
Product: Copenhagen Wheel Electric Bicycle Conversion Wheel (Single-speed)
Lot Numbers:
02031708600020000000 through 02031710400250000000
Date Ranges: March 2017 - April 2017

Product Images

Copenhagen wheel

Copenhagen wheel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17754
Status: Active
Manufacturer: Superpedestrian Inc., of Cambridge, Mass.
Sold By: Superpedestrian.com from March 2017 through April 2017 for about $1,500.
Manufactured In: United States
Units Affected: About 230
Distributed To: Nationwide
Contact: Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.
Agency Last Updated: July 11, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response