SunSetter is recalling about 270,000 soft vinyl covers for various motorized retractable awnings, including the Motorized, Motorized XL, PRO, PROXL, and Oasis Freestanding models. These covers were sold directly by SunSetter, through independent dealers, and at Costco Wholesale between June 1999 and January 2019. The recall was initiated because if the motorized awning is activated while the cover is still secured with bungee tie-downs, the awning can suddenly burst open when the cover is being removed. This can strike a person with enough force to cause them to fall, which has already resulted in 14 reported incidents, six injuries, and one tragic death of a 73-year-old man. Consumers can receive free breakaway safety clips and instructions for safe removal by contacting the manufacturer.
The motorized awning can open unexpectedly with significant force if it was powered on while the vinyl cover was secured. This can strike a consumer standing in the awning's path, potentially knocking them off ladders or balconies, leading to serious injury or death from the impact or fall.
Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.

Vinyl Cover for Wall Mounted SunSetter Motorized Awning

Vinyl Cover for Oasis Freestanding SunSetter Motorized Awning

Bungee Tie-Down Used with Vinyl Awning Covers
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice ยท Raw API Response