Mercedes-Benz USA, LLC: Sunroof Panel Recalled for Detachment and Road Hazard Risks

Agency Publication Date: December 23, 2022

Summary

Mercedes-Benz USA is recalling 131,653 luxury vehicles including various 2001-2011 C-Class, CLK, E-Class, and CLS models because the glass sunroof panel may not be properly secured. This recall expands upon a previous 2019 safety action due to a defect where the bonding between the glass and the frame can fail. If the panel is not correctly attached, it may completely detach from the vehicle while driving. Dealers will inspect the sunroof and replace the panel if necessary at no cost to the owner.

Risk

A detached sunroof panel can fly off the vehicle and become a road hazard for other drivers, significantly increasing the risk of a crash or injury to others on the road.

What You Should Do

Check if your vehicle is one of the affected models: 2001-2011 Mercedes-Benz C-Class, CLK, E-Class, or CLS-Class.
Locate your 17-character Vehicle Identification Number (VIN) and visit www.nhtsa.gov/recalls to confirm if your specific car is part of this recall (NHTSA Campaign Number 22V954).
Contact an authorized Mercedes-Benz dealer to schedule a free inspection and, if necessary, a replacement of the glass sunroof panel.
If you have previously paid for this repair or have questions about the internal recall numbers (2023010004, 2023010005, or 2023010006), contact Mercedes-Benz USA customer service at 1-800-367-6372.
For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

Free Repair

Dealer inspection and sunroof panel replacement.

How to: Contact an authorized dealer to have the sunroof panel inspected and replaced as necessary free of charge.

Affected Products

Product: 2001-2011 Mercedes-Benz C-Class

Product: 2001-2011 Mercedes-Benz CLK-Class

Product: 2001-2011 Mercedes-Benz E-Class

Product: 2001-2011 Mercedes-Benz CLS-Class

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22V954000

Status: Active

Manufacturer: Mercedes-Benz USA, LLC

Sold By: Authorized Mercedes-Benz Dealers

Units Affected: 131,653 vehicles(13166% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: February 3, 2023

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: 2023010004/5/6

Agency Last Updated: November 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Check if your vehicle is one of the affected models: 2001-2011 Mercedes-Benz C-Class, CLK, E-Class, or CLS-Class.

Locate your 17-character Vehicle Identification Number (VIN) and visit www.nhtsa.gov/recalls to confirm if your specific car is part of this recall (NHTSA Campaign Number 22V954).

Contact an authorized Mercedes-Benz dealer to schedule a free inspection and, if necessary, a replacement of the glass sunroof panel.

If you have previously paid for this repair or have questions about the internal recall numbers (2023010004, 2023010005, or 2023010006), contact Mercedes-Benz USA customer service at 1-800-367-6372.

For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22V954000

Status: Active

Manufacturer: Mercedes-Benz USA, LLC

Sold By: Authorized Mercedes-Benz Dealers

Units Affected: 131,653 vehicles(13166% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: February 3, 2023

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: 2023010004/5/6

Agency Last Updated: November 25, 2024