Mercedes-Benz USA, LLC is recalling 8 model year 2020 GLS580 vehicles because a software error can cause the sunroof to close unexpectedly when 'car wash mode' is turned on. These vehicles fail to meet federal safety standards for power-operated windows, as the sunroof may not respond correctly to safety settings in this specific mode. Dealers will provide a free software update for the sunroof control unit to fix the issue. Owner notification letters were previously mailed in December 2023.
If the sunroof closes unexpectedly while 'car wash mode' is active, it could catch or pinch a person's limbs or fingers, increasing the risk of injury.
Free sunroof control unit software update
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response