Sundance Spas Inc. is recalling about 23,700 Jacuzzi and Sundance Spas brand hot tubs sold between July 2021 and December 2022. The recall includes Jacuzzi J-200, J-300, J-400, and J-500 models, as well as Sundance Spas 680, 780, 880, and 980 Series. A faulty temperature sensor can provide incorrect water temperature readings, causing the water to become much hotter than the user intended. There have been 185 reports of inaccurate temperature readings, but no injuries have been reported to date. Consumers are advised to schedule a free repair and use an external thermometer in the meantime.
The temperature sensor can fail and relay incorrect data, allowing the water to reach temperatures higher than the set limit. This poses a significant risk of heat stroke and thermal burns to consumers who enter the hot tub thinking the water is at a safe level.
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Model and serial number engraved on a silver plate in the equipment bay.
Model and serial number engraved on a silver plate in the equipment bay.
Recalled Jacuzzi J-200, J-300, J-400 or J-500 collection hot tubs
Recalled Sundance Spa 680, 780, 880 or 980 series spas
Location of the model number and serial number inside the equipment bay of the hot tub
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response