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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Swimming & Water

Sublue Mix Underwater Scooter Batteries Recalled for Fire Hazard

Agency Publication Date: March 13, 2025
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Summary

Sublue is recalling about 40,370 lithium-ion batteries used in Sublue Mix underwater scooters because they can overheat and catch fire. The firm has received 161 reports of batteries swelling or overheating, including eight reports of fires and one injury. The recall specifically covers black batteries used in scooters colored arctic white, space blue, and aqua blue, as well as separate replacement batteries. Consumers should stop using the scooters with these batteries immediately and contact Sublue for a free gray replacement battery.

Risk

The lithium-ion batteries can overheat and ignite, posing a fire hazard. There have been 161 incidents reported, including fires that caused over $650,000 in property damage and one injury.

What You Should Do

  1. This recall involves black lithium-ion batteries used in Sublue Mix underwater scooters, which were sold in arctic white, space blue, and aqua blue colors and feature "Sublue" on the top and "Whiteshark Mix Underwater Scooter" on the side.
  2. Check the color of the battery inside the compartment on the underside of the scooter; only black batteries are affected by this recall.
  3. Immediately stop using the underwater scooter if it contains a recalled black battery and remove the battery from the device.
  4. Contact Sublue at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or visit www.sublue.com/recalls to receive a battery collection kit and a free replacement gray battery.
  5. Return the recalled battery using the provided collection kit; do not throw this battery in the trash or in standard battery recycling bins found at retail stores.
  6. Dispose of the battery in accordance with local and state ordinances for damaged or recalled lithium batteries if you do not use the return kit.
  7. Call the CPSC Hotline at 800-638-2772 for additional questions.

Your Remedy Options

📋Replace

Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.

Contact: Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.

Affected Products

Product: Sublue Mix Underwater Scooter Lithium-Ion Battery
Variants: Black battery color, Arctic White scooter, Space Blue scooter, Aqua Blue scooter
Date Ranges: Sold June 2018 through February 2025

Recalled batteries are black only. Scooters have "Whiteshark Mix Underwater Scooter" printed on the side.

Product Images

Recalled Sublue Mix Underwater Scooter in arctic white

Recalled Sublue Mix Underwater Scooter in arctic white

Recalled Sublue Mix Underwater Scooter in aqua blue

Recalled Sublue Mix Underwater Scooter in aqua blue

Recalled Sublue Mix Underwater Scooter in space blue

Recalled Sublue Mix Underwater Scooter in space blue

Recalled Sublue Mix Underwater Scooter with “Whiteshark Mix” label

Recalled Sublue Mix Underwater Scooter with “Whiteshark Mix” label

Recalled Sublue Mix battery

Recalled Sublue Mix battery

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25169
Status: Active
Sold By: amazon.com; costco.com; sublue.com; westmarine.com
Manufactured In: China
Units Affected: About 40,370
Distributed To: Nationwide
Importer: Sublue Technology Inc., of Walnut, California
Contact: Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.
Agency Last Updated: March 13, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response