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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Highchairs & Feeding

Stokke Recalls Infant Steps Bouncers Due to Fall Hazard

Agency Publication Date: July 25, 2019
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Summary

Stokke is recalling about 5,400 Steps Bouncers because the bouncer can unexpectedly detach from the Stokke Steps Chair. This defect creates a fall hazard for infants using the modular seating system. These bouncers were sold at juvenile product stores, online at stokke.com, and Amazon.com from February 2014 through December 2018 for approximately $200. Stokke has received one report of a consumer having difficulty attaching the bouncer to the chair, though no injuries have been reported.

Risk

The bouncer attachment mechanism may fail to securely lock onto the companion chair, causing the bouncer and the child inside to fall to the floor. This poses a risk of serious impact injuries to infants who are typically under six months old.

What You Should Do

  1. Immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair.
  2. Identify if your bouncer is affected by checking the tracking label underneath the plastic frame of the bouncer seat for item numbers 483201 (Blue), 483202 (Greige), 483203 (Pink), 483204 (Gray Clouds), or 483205 (White Mountains).
  3. Visit https://reclamations.stokke.com/stepsbouncer to enter your serial number and verify if your specific unit is included in the recall.
  4. If your bouncer is affected, register on the Stokke website at https://reclamations.stokke.com/stepsbouncer to receive a free repair kit and installation instructions.
  5. You may continue to use the Stokke Steps Bouncer as a standalone floor bouncer and the Stokke Steps Chair as a standalone high chair while waiting for the repair kit.
  6. Contact Stokke for more information by email at info-usa@stokke.com or toll-free at 877-978-6553 from 9 a.m. to 8 p.m. ET, Monday through Friday.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.

Contact: Stokke by email at info-usa@stokke.com, toll-free at 877-978-6553 Monday through Friday 9 a.m. to 8 p.m. ET or visit www.stokke.com and click on the link for product recalls for more information.

Affected Products

Product: Stokke Steps Bouncer US Blue
Model:
483201
Date Ranges: February 2014 - December 2018
Product: Stokke Steps Bouncer US Greige
Model:
483202
Date Ranges: February 2014 - December 2018
Product: Stokke Steps Bouncer US Pink
Model:
483203
Date Ranges: February 2014 - December 2018
Product: Stokke Steps Bouncer US Gray Clouds
Model:
483204
Date Ranges: February 2014 - December 2018
Product: Stokke Steps Bouncer US White Mountains
Model:
483205
Date Ranges: February 2014 - December 2018

Product Images

Recalled Stokke Bouncer

Recalled Stokke Bouncer

Stokke Steps Chair used with recalled bouncer

Stokke Steps Chair used with recalled bouncer

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19174
Status: Active
Manufacturer: DPI BV, of Netherlands
Sold By: Juvenile product stores nationwide, online at www.stokke.com and www.Amazon.com from February 2014 through December 2018 for about $200.
Manufactured In: Netherlands
Units Affected: About 5,400
Distributed To: Nationwide
Importer: Stokke LLC, of Stamford, Conn.
Contact: Stokke by email at info-usa@stokke.com, toll-free at 877-978-6553 Monday through Friday 9 a.m. to 8 p.m. ET or visit www.stokke.com and click on the link for product recalls for more information.
Agency Last Updated: July 25, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response