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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskNHTSA
Vehicles/Commercial Vehicles

Mack Trucks, Inc.: 2024 MD Trucks Recalled for Loosening Steering Wheel

Agency Publication Date: November 7, 2023
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Summary

Mack Trucks, Inc. is recalling approximately 74 of its 2024 MD trucks because the steering wheel attachment bolt can loosen and separate from the steering shaft. This defect can cause the steering wheel to detach entirely from the vehicle while in use. Dealers will replace the steering wheel retention bolt for all affected vehicles at no cost to the owner.

Risk

If the steering wheel detaches from the steering shaft, the driver will lose all control over the vehicle's direction, significantly increasing the danger of a serious crash. Because of this critical risk, owners are advised not to drive or operate their vehicles until the necessary repair has been completed.

What You Should Do

  1. Stop driving this vehicle immediately and park it until the recall repair is completed.
  2. Confirm if your vehicle is affected by checking for the model '2024 Mack MD' and verifying if it is part of the 74 units included in recall number SC0453.
  3. Contact Mack Trucks customer service at 1-800-866-1177 to arrange for a free repair. Mention Mack recall number SC0453.
  4. Schedule an appointment with an authorized Mack dealer to have the steering wheel retention bolt replaced free of charge.
  5. For additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Replacement of the steering wheel retention bolt.

How to: Contact a dealer to have the steering wheel retention bolt replaced free of charge. Do not drive the vehicle until this is done.

Affected Products

Product: 2024 Mack MD Truck

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V746000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: authorized dealers
Units Affected: 74 vehicles(74% estimated defective)
Park Vehicle: Yes โ€” park this vehicle until the recall repair is completed
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0453
Agency Last Updated: November 21, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response