Vehicle Parts & Equipment/Suspension & Steering

R.H. Sheppard Co., Inc.: Steering Gears Recalled for Potential Sector Shaft Fracture

Agency Publication Date: February 9, 2024

Summary

R.H. Sheppard Co., Inc. is recalling 456 steering gears because the sector shaft may have been improperly heat-treated. This manufacturing defect can cause the gear teeth to crack or fracture during use, which may lead to a complete loss of steering control. The company is working directly with vehicle manufacturers to replace these defective components free of charge.

Risk

A fractured steering gear shaft can cause the driver to lose control of the vehicle's steering, significantly increasing the risk of a crash.

What You Should Do

Contact R.H. Sheppard customer service at 1-717-637-3751 to determine if your vehicle is equipped with an affected steering gear.
Review the official recall report provided by the manufacturer or your vehicle's dealer for a complete list of all affected vehicle models and steering gear part numbers.
If your vehicle is affected, R.H. Sheppard will coordinate with your vehicle's manufacturer to replace the steering gear free of charge.
For additional questions or to check your vehicle's VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Your Remedy Options

Free Replacement

Free replacement of steering gears

How to: R.H. Sheppard will work with vehicle manufacturers to replace the affected steering gears at no cost to the owner.

Affected Products

Product: R.H. Sheppard Steering Gears

Part / Model:

Refer to recall report for specific part numbers

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24E010000

Status: Active

Manufacturer: R.H. Sheppard Co., Inc.

Sold By: Vehicle manufacturers; Authorized dealers

Units Affected: 456 vehicles(23% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Equipment (E)

Recall Classification: Safety Defect

Owner Notification Date: February 9, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Distributed To: Nationwide

Agency Last Updated: April 1, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Contact R.H. Sheppard customer service at 1-717-637-3751 to determine if your vehicle is equipped with an affected steering gear.

Review the official recall report provided by the manufacturer or your vehicle's dealer for a complete list of all affected vehicle models and steering gear part numbers.

If your vehicle is affected, R.H. Sheppard will coordinate with your vehicle's manufacturer to replace the steering gear free of charge.

For additional questions or to check your vehicle's VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24E010000

Status: Active

Manufacturer: R.H. Sheppard Co., Inc.

Sold By: Vehicle manufacturers; Authorized dealers

Units Affected: 456 vehicles(23% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Equipment (E)

Recall Classification: Safety Defect

Owner Notification Date: February 9, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Distributed To: Nationwide

Agency Last Updated: April 1, 2024