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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

General Motors, LLC: Chevrolet Silverado and GMC Sierra Recalled for Steering Gear Shaft Fracture

Agency Publication Date: August 3, 2023
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Summary

General Motors is recalling approximately 3,893 model year 2024 Chevrolet Silverado 2500 and 3500 trucks, as well as GMC Sierra 2500 and 3500 vehicles. The steering gear shaft in these vehicles may fracture and completely disconnect from the steering arm. Dealers will inspect the steering gear and replace it if necessary at no cost to owners.

Risk

If the steering gear shaft fractures and disconnects from the steering arm, the driver may experience a total loss of steering control. This defect significantly increases the risk of a vehicle crash.

What You Should Do

  1. Check if your vehicle is one of the affected models: 2024 Chevrolet Silverado 2500, 2024 Chevrolet Silverado 3500, 2024 GMC Sierra 2500, or 2024 GMC Sierra 3500.
  2. Contact a Chevrolet or GMC dealer to schedule a free inspection and potential replacement of the steering gear assembly.
  3. If you own a Chevrolet, contact Chevrolet customer service at 1-800-222-1020 regarding recall number N232414720.
  4. If you own a GMC, contact GMC customer service at 1-800-462-8782 regarding recall number N232414720.
  5. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and replacement of the steering gear.

How to: Contact a Chevrolet or GMC dealer to have the steering gear inspected and, if necessary, replaced free of charge.

Affected Products

Product: 2024 Chevrolet Silverado 2500
Product: 2024 Chevrolet Silverado 3500
Product: 2024 GMC Sierra 2500
Product: 2024 GMC Sierra 3500

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V549000
Status: Active
Manufacturer: General Motors, LLC
Sold By: Chevrolet dealers; GMC dealers
Units Affected: 3,893 vehicles(39% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 22, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N232414720
Agency Last Updated: October 4, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response