Vehicle Parts & Equipment/Suspension & Steering

Volvo Bus Corporation: 2024 Volvo 9700 Recalled Due to Potential Loss of Steering Control

Agency Publication Date: February 8, 2024

Summary

Volvo Bus Corporation is recalling 8 of its 2024 Volvo 9700 vehicles because a critical component in the steering system may not be properly secured. A nut connecting the steering gear link rod to the steering arm can loosen and cause the link rod to detach completely. Owners are advised not to drive their vehicles until a technician from Prevost performs a free inspection and repair to ensure the steering system is secure.

Risk

If the link rod detaches, the driver will lose steering control of the vehicle, which significantly increases the risk of a crash. Because of this immediate safety hazard, owners must not drive these vehicles until they have been repaired.

What You Should Do

Stop driving this vehicle immediately and park it until the recall repair is completed.
Verify if your vehicle is affected by checking the model year and type; this recall specifically involves certain 2024 Volvo 9700 buses.
Contact Volvo Bus customer service at 1-866-870-2046 to arrange for a free inspection and repair. Reference Volvo Bus recall number SR24-82.
Authorized Prevost technicians will inspect the steering assembly, tighten the castellated nuts, and install new cotter pins as necessary to prevent the link rod from detaching.
If you have further questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Repair

Inspect and tighten the castellated nuts and install new cotter pins.

How to: Contact Volvo Bus customer service at 1-866-870-2046 to schedule a free repair; do not drive the vehicle until the repair is performed.

Affected Products

Product: 2024 Volvo 9700

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V083000

Status: Active

Manufacturer: Volvo Bus Corporation

Sold By: Authorized dealers

Units Affected: 8 vehicles(8% estimated defective)

Park Vehicle: Yes — park this vehicle until the recall repair is completed

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: February 22, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SR24-82

Agency Last Updated: February 28, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Stop driving this vehicle immediately and park it until the recall repair is completed.

Verify if your vehicle is affected by checking the model year and type; this recall specifically involves certain 2024 Volvo 9700 buses.

Contact Volvo Bus customer service at 1-866-870-2046 to arrange for a free inspection and repair. Reference Volvo Bus recall number SR24-82.

Authorized Prevost technicians will inspect the steering assembly, tighten the castellated nuts, and install new cotter pins as necessary to prevent the link rod from detaching.

If you have further questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V083000

Status: Active

Manufacturer: Volvo Bus Corporation

Sold By: Authorized dealers

Units Affected: 8 vehicles(8% estimated defective)

Park Vehicle: Yes — park this vehicle until the recall repair is completed

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: February 22, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SR24-82

Agency Last Updated: February 28, 2024