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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Volvo Bus Corporation: 2024 Volvo 9700 Recalled for Steering Gear Control Loss

Agency Publication Date: July 9, 2024
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Summary

Volvo Bus Corporation is recalling 10 of its 2024 Volvo 9700 vehicles because critical nuts in the steering system may not have been tightened correctly. This manufacturing error involves the castellated nuts that secure the steering gear link rod to the steering and pitman arms, which can loosen over time. Prevost will perform the necessary tightening service for all affected vehicles free of charge. Owners were originally notified by mail starting in July 2024.

Risk

If the steering gear link rod becomes loose, the driver may lose control of the vehicle's steering. A loss of steering control significantly increases the risk of a crash for the driver, passengers, and others on the road.

What You Should Do

  1. Identify if you own a 2024 Volvo 9700 vehicle affected by this recall (Recall Number SR24-84).
  2. Contact Volvo Bus customer service at 1-866-870-2046 to schedule a free repair where a technician will properly tighten the castellated nuts on the steering gear link rod.
  3. If you have additional questions, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Tightening of steering gear link rod nuts

How to: Contact Volvo Bus customer service at 1-866-870-2046; Prevost will tighten the castellated nuts free of charge.

Affected Products

Product: 2024 Volvo 9700

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V524000
Status: Active
Manufacturer: Volvo Bus Corporation
Sold By: Authorized dealers
Units Affected: 10 vehicles(30% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: July 18, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR24-84
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response