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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Mack Trucks, Inc.: Anthem, Pinnacle, and Terrapro Trucks Recalled for Loss of Steering Control

Agency Publication Date: December 26, 2023
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Summary

Mack Trucks, Inc. is recalling 284 of its 2024 Anthem, Pinnacle, and Terrapro vehicles because the steering gear assemblies may have been built incorrectly. These assemblies might be missing required internal recirculating balls, which are essential for the steering system to function properly. If these parts are missing, the driver could suddenly lose control of the steering, creating a dangerous situation on the road. Dealers will inspect the steering gears and replace any defective units at no cost to the owner.

Risk

The steering gear may fail due to the missing components, leading to a complete loss of steering control. This failure significantly increases the risk of a crash for the driver and others on the road.

What You Should Do

  1. Identify if your vehicle is affected by checking your model and year: this recall includes 2024 Mack Anthem, Pinnacle, and Terrapro trucks.
  2. Check your records or contact your dealer to see if your truck is part of Mack recall number SC0457.
  3. If your vehicle is affected, contact an authorized Mack Trucks dealer to schedule a free inspection and, if necessary, a replacement of the steering gear assembly.
  4. For more information or assistance, contact Mack customer service at 1-800-866-1177.
  5. You may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional details.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and replacement of steering gear

How to: Dealers will inspect and replace the defective gears as necessary, free of charge.

Affected Products

Product: 2024 Mack Anthem
Product: 2024 Mack Pinnacle
Product: 2024 Mack Terrapro

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V899000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Authorized Mack Trucks Dealers
Units Affected: 284 vehicles(3% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 9, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0457
Agency Last Updated: March 4, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response