Vehicle Parts & Equipment/Suspension & Steering

R.H. Sheppard Co., Inc.: Steering Gear Assemblies Recalled for Incorrect Assembly and Steering Loss

Agency Publication Date: December 18, 2023

Summary

R.H. Sheppard Co., Inc. is recalling 274 steering gear assemblies across several model numbers, including HD94P, M100P, HD94S, M110P, M83P, MD83, SD110P, and XD120P. These components were assembled incorrectly with fewer recirculating balls than required, which can lead to a complete loss of steering control. The company is working with vehicle manufacturers to replace these defective gears at no cost to owners.

Risk

If the steering gear has fewer recirculating balls than necessary, it may fail and cause a sudden loss of steering control, significantly increasing the risk of a vehicle crash.

What You Should Do

Identify if your vehicle or equipment uses one of the following R.H. Sheppard steering gear model numbers: HD94P, M100P, HD94S, M110P, M83P, MD83, SD110P, or XD120P.
If you are unsure if your vehicle contains one of these steering gears, contact your vehicle manufacturer or R.H. Sheppard customer service at 1-717-637-3751 to verify if your unit is affected.
Once confirmed as part of the recall, coordinate with your vehicle manufacturer to have the defective steering gear replaced free of charge.
For further information or questions regarding this recall, you can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Replacement

The defective steering gears will be replaced free of charge.

How to: R.H. Sheppard will work with affected vehicle manufacturers to perform the replacement. Owners should contact R.H. Sheppard customer service at 1-717-637-3751.

Affected Products

Product: R.H. Sheppard Steering Gear Assembly HD94P

Part / Model:

HD94P

Product: R.H. Sheppard Steering Gear Assembly M100P

Part / Model:

M100P

Product: R.H. Sheppard Steering Gear Assembly HD94S

Part / Model:

HD94S

Product: R.H. Sheppard Steering Gear Assembly M110P

Part / Model:

M110P

Product: R.H. Sheppard Steering Gear Assembly M83P

Part / Model:

M83P

Product: R.H. Sheppard Steering Gear Assembly MD83

Part / Model:

MD83

Product: R.H. Sheppard Steering Gear Assembly SD110P

Part / Model:

SD110P

Product: R.H. Sheppard Steering Gear Assembly XD120P

Part / Model:

XD120P

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 23E094000

Status: Active

Manufacturer: R.H. Sheppard Co., Inc.

Sold By: vehicle manufacturers

Manufactured In: United States

Units Affected: 274 vehicles(3% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Equipment (E)

Recall Classification: Safety Defect

Owner Notification Date: December 18, 2023

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Agency Last Updated: July 23, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Identify if your vehicle or equipment uses one of the following R.H. Sheppard steering gear model numbers: HD94P, M100P, HD94S, M110P, M83P, MD83, SD110P, or XD120P.

If you are unsure if your vehicle contains one of these steering gears, contact your vehicle manufacturer or R.H. Sheppard customer service at 1-717-637-3751 to verify if your unit is affected.

Once confirmed as part of the recall, coordinate with your vehicle manufacturer to have the defective steering gear replaced free of charge.

For further information or questions regarding this recall, you can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Affected Products

Product: R.H. Sheppard Steering Gear Assembly HD94P

Part / Model:

HD94P

Product: R.H. Sheppard Steering Gear Assembly M100P

Part / Model:

M100P

Product: R.H. Sheppard Steering Gear Assembly HD94S

Part / Model:

HD94S

Product: R.H. Sheppard Steering Gear Assembly M110P

Part / Model:

M110P

Product: R.H. Sheppard Steering Gear Assembly M83P

Part / Model:

M83P

Product: R.H. Sheppard Steering Gear Assembly MD83

Part / Model:

MD83

Product: R.H. Sheppard Steering Gear Assembly SD110P

Part / Model:

SD110P

Product: R.H. Sheppard Steering Gear Assembly XD120P

Part / Model:

XD120P

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 23E094000

Status: Active

Manufacturer: R.H. Sheppard Co., Inc.

Sold By: vehicle manufacturers

Manufactured In: United States

Units Affected: 274 vehicles(3% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Equipment (E)

Recall Classification: Safety Defect

Owner Notification Date: December 18, 2023

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Agency Last Updated: July 23, 2024