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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Motorcycles & ATVs

Cake 0 Emission USA Inc: 2020-2022 Osa Flex Electric Mopeds Recalled for Steering Column Breakage

Agency Publication Date: November 28, 2023
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Summary

Cake 0 Emission USA Inc is recalling approximately 154 of its 2020-2022 Osa Flex electric mopeds because the aluminum steering column can suffer from fatigue and break. This defect can lead to a sudden and complete loss of steering control while the vehicle is in motion. Owners of these mopeds should contact an authorized dealer to have the steering column replaced with a new part at no cost.

Risk

The steering column may fatigue and snap during use, causing the rider to lose control of the vehicle immediately, which significantly increases the risk of a crash and serious injury.

What You Should Do

  1. Identify if you own a 2020, 2021, or 2022 Cake Osa Flex electric moped.
  2. Locate the manufacturer recall number for this issue, which is OSA FLEX MC0327.
  3. Contact CAKE customer service by emailing service@ridecake.com to arrange for a free replacement of the aluminum steering column.
  4. Schedule an appointment with an authorized dealer to have the steering column replaced free of charge.
  5. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Dealers will replace the aluminum steering column with a new part.

How to: Contact CAKE customer service at service@ridecake.com to facilitate a free replacement at a dealership.

Affected Products

Product: 2020-2022 Cake Osa Flex Electric Moped
Part / Model:
OSA FLEX MC0327

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V803000
Status: Active
Manufacturer: Cake 0 Emission USA Inc
Sold By: authorized dealers
Units Affected: 154 vehicles(154% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: OSA FLEX MC0327
Agency Last Updated: January 30, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response