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Medium RiskCPSC
Home & Furniture

Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)

Agency Publication Date: July 11, 2013
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Summary

Approximately 3,350 Bermond Fabric Manager's Chairs are being recalled because the five-wheel base of the chair can break while in use. Staples has received 41 reports of the chair base breaking, which resulted in three people falling, including injuries such as a scratched leg and a bump to the head. These office chairs were sold in gray and burgundy and feature unpadded arms. They were available through Staples.com, Staples Advantage, Quill.com, and Medical Arts Press between July 2011 and May 2013 for about $50 to $100. Consumers should immediately stop using these chairs and contact Staples for a full refund.

Risk

The base of the chair can suddenly break during normal use, causing the chair to collapse and posing a serious fall hazard to the occupant. Three consumers have already reported falling out of the chairs when the base failed.

What You Should Do

  1. Immediately stop using the recalled Bermond Fabric Manager's Chairs.
  2. Identify your chair by checking the tag on the bottom of the seat cushion for the SKU and item numbers. Affected gray chairs have SKU 924204 and item number 21084. Affected burgundy chairs have SKU 924203 and item number 21083.
  3. Contact Staples toll-free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday to receive instructions on how to return the chair for a full refund.
  4. Alternatively, visit http://www.staples.com/ and navigate to the 'Warranty and Recall Info' page, or visit http://www.quill.com/ and go to the 'Recall Information' page for more details.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.

Contact: Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.

Affected Products

Product: Bermond Fabric Manager's Chair (Gray)
Model:
Item Number 21084
Date Ranges: Sold between July 2011 and May 2013
Product: Bermond Fabric Manager's Chair (Burgundy)
Model:
Item Number 21083
Date Ranges: Sold between July 2011 and May 2013

Product Images

Bermond fabric chair in gray

Bermond fabric chair in gray

Bermond fabric chair in burgundy

Bermond fabric chair in burgundy

Bermond chair seat cushion tag on the bottom of the seat

Bermond chair seat cushion tag on the bottom of the seat

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13742
Status: Active
Manufacturer: Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
Sold By: Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
Manufactured In: China
Units Affected: About 3,350
Distributed To: Nationwide
Importer: Staples the Office Superstore LLC, of Framingham, Mass.
Contact: Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Agency Last Updated: May 23, 2014

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response