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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

SRAM 12-Speed Shift Brake Levers Recalled for Crash Hazard

Agency Publication Date: February 1, 2024
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Summary

SRAM is recalling about 61,300 of its 12-speed shift brake levers because the clamp bolt can loosen. If this happens, the rider may lose control of the brakes or the bike, posing a crash risk. The affected levers were sold as upgrade or replacement kits under the Apex AXS, Rival eTap AXS, Red eTap AXS, and Force eTap AXS model names. No injuries or incidents have been reported to date. Consumers should stop using the bikes and check their levers for tightness; SRAM retailers will provide free inspections and repairs.

Risk

The clamp bolt that secures the brake lever to the handlebar can come loose. This allows the lever to rotate or move unexpectedly, which can prevent the rider from slowing or stopping the bicycle, leading to a loss of control and a crash.

What You Should Do

  1. This recall affects SRAM 12-speed shift brake levers with black hoods sold as standalone upgrade or replacement kits, including the Apex AXS, Rival eTap AXS, Red eTap AXS, and Force eTap AXS models.
  2. Immediately stop using any bicycle equipped with these recalled shift brake levers and inspect the levers to see if they rotate or feel loose on the handlebars.
  3. If the shift brake lever is loose or rotates, contact an authorized SRAM retailer to schedule a free installation inspection.
  4. During the inspection, the retailer will tighten or replace the clamp bolt assembly at no charge if the installation is found to be loose.
  5. For more information, contact SRAM at 800-346-2928 from 11 a.m. to 6 p.m. ET Monday through Friday, or visit www.sram.com and click on "Recalls" under the Service/Support menu.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

Contact: SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."

Affected Products

Product: SRAM 12-speed Shift Brake Levers
Variants: Apex AXS, Rival eTap AXS, Red eTap AXS, Force eTap AXS, Black hoods
Date Ranges: Sold January 2022 โ€” November 2023

Sold separately as upgrade or replacement kits. This recall involves all 12-speed versions of the listed models.

Product Images

Recalled SRAM Apex AXS shift brake lever

Recalled SRAM Apex AXS shift brake lever

Recalled SRAM Rival eTap AXS shift brake lever

Recalled SRAM Rival eTap AXS shift brake lever

Recalled SRAM Red eTap AXS shift brake lever

Recalled SRAM Red eTap AXS shift brake lever

Recalled SRAM Force eTap AXS shift brake lever

Recalled SRAM Force eTap AXS shift brake lever

Recalled SRAM Force eTap AXS shift brake lever

Recalled SRAM Force eTap AXS shift brake lever

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24103
Status: Active
Manufacturer: SRAM LLC, of Chicago, Illinois
Sold By: NordicTrack.com; Amazon.com; DicksSportingGoods.com
Manufactured In: Taiwan
Units Affected: About 61,300 (In addition, about 2,940 were sold in Canada)
Distributed To: Nationwide
Contact: SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."
Agency Last Updated: February 1, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response