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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Southwire Recalls Wi-Fi Switches Due to Fire Hazard

Agency Publication Date: March 15, 2018
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Summary

Southwire is recalling about 24,000 WiOn Indoor In-wall Wi-Fi Switches because they can overheat and pose a fire hazard. These white switches feature a green "WiOn" logo and are used to control home lights and appliances via a smartphone app. Consumers should immediately stop using the switches and contact Southwire for a full refund and a $4 credit toward a standard replacement switch. Southwire will also reimburse consumers for the cost of hiring an electrician to remove and replace the recalled unit.

Risk

The internal components of the Wi-Fi switch can overheat during use, creating a risk of fire. While no injuries or incidents have been reported to date, the defect poses a significant safety risk to the home.

What You Should Do

  1. Identify the affected product by checking for the 'WiOn' logo printed in green on the front of your white, in-wall light switch.
  2. Immediately stop using the recalled Wi-Fi switches to control your lights or appliances.
  3. Contact Southwire toll-free at 888-770-7156 from 7 a.m. to 6 p.m. CT, Monday through Friday, or visit www.wionproducts.com or www.southwire.com and click on 'Product Recall' to begin the return process.
  4. Hire a qualified electrician to remove the recalled switch and install a replacement; Southwire has stated they will reimburse you for the cost of this professional service.
  5. Return the recalled Wi-Fi switch to Southwire to receive a full refund of the purchase price plus an additional $4 to cover the cost of a standard, non-Wi-Fi replacement switch.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this or any other consumer product safety recall.

Your Remedy Options

📋Refund, Replace

Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.

Contact: Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on “Product Recall” for more information.

Affected Products

Product: WiOn Indoor In-wall Wi-Fi Switch

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18124
Status: Active
Sold By: Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.
Distributor: Southwire Company, LLC, of Carrollton, Ga.
Manufactured In: China
Units Affected: About 24,000 (In addition, about 6000 were sold in Canada)
Distributed To: Nationwide
Importer: Southwire Company, LLC, of Carrollton, Ga.
Contact: Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on “Product Recall” for more information.
Agency Last Updated: March 15, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response