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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Home & Furniture/Cleaning Products

Brookstone TurboVac Handheld Vacuums Recalled for Fire Hazard

Agency Publication Date: June 27, 2024
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Summary

Southern Telecom is recalling about 10,600 Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The vacuums can short circuit during or after the battery is charged, which creates a fire hazard. The firm has already received two reports of serious fires that resulted in property damage. These black vacuums were sold exclusively at Belk stores and online between September 2022 and February 2024. Consumers should immediately stop using the product and contact Southern Telecom for a full refund.

Risk

The vacuum's battery system can short circuit while charging or after the charging cycle is finished, potentially starting a fire. Two serious fires have already been reported, leading to property damage.

What You Should Do

  1. This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums, Model No. BSBVAC301, which are black, measure 2.89 x 12 inches, and come with a wall-plate for hanging.
  2. Identify the product by checking for 'Brookstone' printed on the top front of the unit and the model number 'BSBVAC301' printed on the back.
  3. Immediately stop using and stop charging the recalled vacuum.
  4. Contact Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email support@customersupport123.com, or visit www.southerntelecom.com and click on 'Safety Recalls' at the top of the page to receive a full refund.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.

Contact: Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.

Affected Products

Product: Brookstone TurboVac Handheld Rechargeable Vacuum
Variants: Black
Model:
BSBVAC301
Date Ranges: Sold September 2022 through February 2024

Measures 2.89 x 12 inches; includes a wall-plate for hanging.

Product Images

Recalled Brookstone TurboVac Handheld Rechargeable Vacuum (Model No. BSBVAC301)

Recalled Brookstone TurboVac Handheld Rechargeable Vacuum (Model No. BSBVAC301)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24285
Status: Active
Sold By: Belk; belk.com
Manufactured In: China
Units Affected: About 10,600
Distributed To: Nationwide
Importer: Southern Telecom Inc., of New York
Contact: Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
Agency Last Updated: June 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response