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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Southern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets Due to Fire Hazard; Sold Exclusively at Big Lots

Agency Publication Date: October 30, 2013
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Summary

Southern Telecom is recalling about 21,000 A/C power adaptors (chargers) included with the Polaroid PMID709 and PMID709KB seven-inch Internet tablets. These adaptors can overheat, with 10 reports of overheating received by the company so far. The affected products were sold exclusively at Big Lots in July 2013. Consumers should immediately stop using the recalled adaptor and contact the manufacturer for a free replacement.

Risk

The internal components of the power adaptor can overheat during use. This poses a fire hazard that could lead to property damage or personal injury, although no injuries have been reported yet.

What You Should Do

  1. Check your Polaroid seven-inch Internet tablet (models PMID709 or PMID709KB) to see if you have the affected charger.
  2. Identify the adaptor by looking for a label on the bottom of the casing near the plug prongs that says 'Polaroid Power Adaptor' and features model number SX-30017-D.
  3. Immediately stop using the recalled A/C adaptor and unplug it from any electrical outlet.
  4. Contact Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday, or online at www.southerntelecom.com under 'Product Support' to participate in the 'PMID709 A/C Adaptor Exchange Program'.
  5. Request your free replacement adaptor; the company will provide a pre-paid envelope for you to return the recalled charger once you receive the new one.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Customers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Customers will receive an envelope for returning the recalled product with their replacement adaptor.

Contact: Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.

Affected Products

Product: Polaroid Power Adaptor for PMID709 / PMID709KB Internet Tablet
Model:
SX-30017-D
PMID709
PMID709KB
Date Ranges: Sold in July 2013

Product Images

A/C Adaptor for Polaroid PMID 709 Tablets

A/C Adaptor for Polaroid PMID 709 Tablets

Polaroid Internet PMID 709 Tablet

Polaroid Internet PMID 709 Tablet

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14008
Status: Active
Sold By: Big Lots in July 2013 for $90 for the tablet and adaptor.
Manufactured In: China
Units Affected: About 21,000
Distributed To: Nationwide
Importer: Southern Telecom, Inc., of Brooklyn, N.Y.
Contact: Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.
Agency Last Updated: January 7, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response