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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Cribs & Bassinets

South Shore Balka and Olena Cribs Recalled for Entrapment Hazard

Agency Publication Date: November 21, 2024
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Summary

South Shore is recalling approximately 1,200 Balka and Olena baby cribs sold in pure white and natural wood colors. The cribs were sold online through Amazon, Walmart, Cymax, and South Shore's own website from July 2020 through February 2024. The recall was issued because the spacing between the crib slats is wider than allowed by federal safety standards, creating a risk that a child could become trapped. No injuries have been reported, but consumers should immediately stop using these cribs and contact South Shore for disassembly instructions to receive a full refund.

Risk

The crib's slats are spaced too far apart, which violates federal safety regulations. This wide spacing creates an entrapment hazard where an infant or toddler could become stuck between the slats, potentially leading to serious injury or suffocation.

What You Should Do

  1. This recall involves South Shore brand Balka and Olena baby cribs sold in pure white and natural wood colors with model numbers 13825, 13824, 12937, 12938, or 14408.
  2. Identify your product by checking for the model number on the adhesive label located on one end of the crib.
  3. Immediately stop using the recalled cribs and move your child to a safe alternative sleeping environment.
  4. Contact South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email service@southshorefurniture.com, or visit www.southshorefurniture.com/us-en/recall for specific instructions on how to disassemble the crib.
  5. To receive a full refund, take a photo of the disassembled crib inside an outdoor waste container and email the image to service@southshorefurniture.com.
  6. Call the CPSC Hotline at 800-638-2772 if you have further questions about this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.

Contact: South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.

Affected Products

Product: South Shore Balka and Olena Baby Cribs
Variants: Pure White, Pure White and Natural Wood, Natural Wood
Model:
13825
13824
12937
12938
14408
Date Ranges: Sold July 2020 through February 2024

Cribs measure approximately 37 inches high, 54 inches long, and 30 inches deep. Made of wood with adjustable height settings.

Product Images

Recalled South Shore Balka Baby Crib with Adjustable Height (13825) and (14408)

Recalled South Shore Balka Baby Crib with Adjustable Height (13825) and (14408)

Recalled South Shore Balka Baby Crib with Adjustable Height (13824)

Recalled South Shore Balka Baby Crib with Adjustable Height (13824)

Recalled South Shore Balka Baby Crib with Adjustable Height (12937)

Recalled South Shore Balka Baby Crib with Adjustable Height (12937)

Recalled South Shore Balka Baby Crib with Adjustable Height (12938)

Recalled South Shore Balka Baby Crib with Adjustable Height (12938)

Recalled South Shore Crib Label

Recalled South Shore Crib Label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25054
Status: Active
Sold By: Amazon.com; Cymax.com; Walmart.com; Southshorefurniture.com
Manufactured In: Malaysia
Units Affected: About 1,200
Distributed To: Nationwide
Importer: South Shore Industries LTD, of Canada
Contact: South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.
Agency Last Updated: November 21, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response