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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

SOUNDBOKS (Gen. 3) Bluetooth Speakers Recalled for Fire Hazard

Agency Publication Date: March 31, 2022
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Summary

SOUNDBOKS is recalling about 6,700 SOUNDBOKS (Gen. 3) Bluetooth performance speakers that were sold with BATTERYBOKS 3 lithium-ion batteries. The lithium-ion battery can overheat, posing a fire hazard. The speakers were sold online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com between November 2021 and February 2022 for approximately $1,000. Consumers should immediately stop using these speakers and contact the company for a free replacement battery and a $100 credit toward the SOUNDBOKS web shop.

Risk

The BATTERYBOKS 3 lithium-ion battery used in these speakers can overheat during use or charging, which creates a fire hazard. While no incidents or injuries have been reported, overheating batteries can lead to smoke, flames, or property damage.

What You Should Do

  1. This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers sold with BATTERYBOKS 3 lithium-ion batteries. The speakers measure approximately 26.5 inches high by 17 inches wide by 13 inches deep.
  2. Identify your unit by checking for the unique serial number printed inside the slot-in battery compartment on the side of the speaker, opposite the user interface.
  3. Immediately stop using the recalled speakers and remove the BATTERYBOKS 3 lithium-ion battery.
  4. Contact SOUNDBOKS at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit https://soundboksrecall.expertinquiry.com or www.soundboks.com (click 'Recalls' at the bottom of the page) to register for a free replacement battery and a $100 store credit.
  5. Dispose of the recalled lithium-ion battery according to your local and state regulations for hazardous waste. Do not throw lithium-ion batteries in the trash or in battery recycling bins located at retail stores.
  6. Call the CPSC at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.

Contact: SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.

Affected Products

Product: SOUNDBOKS (Gen. 3) Bluetooth Performance Speaker with BATTERYBOKS 3 Battery
Variants: Black grill cover, White grill cover, Orange grill cover, Red grill cover, Blue grill cover
Model:
Gen. 3
BATTERYBOKS 3
Date Ranges: Sold November 2021 through February 2022

Serial number is located in the slot-in battery compartment. Dimensions are approximately 26.5 x 17 x 13 inches.

Product Images

Recalled SOUNDBOKS (Gen. 3) speaker

Recalled SOUNDBOKS (Gen. 3) speaker

Side view of the recalled SOUNDBOKS (Gen. 3) speaker

Side view of the recalled SOUNDBOKS (Gen. 3) speaker

BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker

BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker

Serial number location printed on the slot-in compartment on the side of the speaker

Serial number location printed on the slot-in compartment on the side of the speaker

Close-up of serial number location printed on the slot-in compartment on the side of the speaker

Close-up of serial number location printed on the slot-in compartment on the side of the speaker

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22737
Status: Active
Sold By: SOUNDBOKS.com; Amazon.com; DJ Tech Tools.com
Manufactured In: China
Units Affected: About 6,700
Distributed To: Nationwide
Importer: SOUNDBOKS Inc., of Santa Monica, California
Contact: SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
Agency Last Updated: March 31, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response