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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards

Agency Publication Date: June 15, 2016
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Summary

Sony is recalling about 1,700 Panasonic lithium-ion battery packs (model VGP-BPS26) used in 18 different models of Sony VAIO Series laptop computers. These battery packs, which were sold both inside new laptops and separately as replacement parts, can overheat and potentially catch fire. While no injuries have been reported, consumers are advised to immediately stop using the battery and obtain a free replacement from Sony. Affected units were sold at Best Buy, Sony stores, and online from February 2013 through October 2013.

Risk

The lithium-ion battery packs can overheat during use or charging, posing a significant risk of fire and burn injuries to the user. This overheating occurs due to a manufacturing defect within the Panasonic battery cells.

What You Should Do

  1. Check your battery pack to see if it is model number VGP-BPS26 with part numbers 1-853-237-11 or 1-853-237-21, which are printed on the back of the battery.
  2. Verify if your laptop is one of the 18 affected Sony VAIO models: SVE15132CXW, SVE1513KCXS, SVE15134CXP, SVE1513MCXB, SVE15134CXS, SVE1513MCXW, SVE15134CXW, SVE1513MPXS, SVE15135CXW, SVE1513RCXB, SVE151390X, SVE1513RCXS, SVE1513APXS, SVE1513RCXW, SVE1513BCXS, SVE1513TCXW, SVE1513JCXW, or SVE171390X.
  3. Immediately power off the laptop and remove the battery pack if it matches the recalled model and part numbers.
  4. Contact Sony Electronics toll-free at 888-476-6988 (8 a.m. to 12 a.m. ET Monday-Friday, 9 a.m. to 8 p.m. ET Saturday-Sunday) or visit www.sony.com and click on 'Support' then 'Support Alerts' to arrange for a free replacement battery.
  5. Until your replacement battery arrives, you may safely continue to use your laptop by plugging it into AC power (the wall outlet) without the battery pack installed.
  6. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.

Contact: Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

Affected Products

Product: Panasonic lithium-ion battery packs for Sony VAIO Series laptops
Model:
VGP-BPS26
1-853-237-11
1-853-237-21
SVE15132CXW
SVE1513KCXS
SVE15134CXP
SVE1513MCXB
SVE15134CXS
SVE1513MCXW
SVE15134CXW
SVE1513MPXS
SVE15135CXW
SVE1513RCXB
SVE151390X
SVE1513RCXS
SVE1513APXS
SVE1513RCXW
SVE1513BCXS
SVE1513TCXW
SVE1513JCXW
SVE171390X
Date Ranges: February 2013 - October 2013

Product Images

Battery pack

Battery pack

Battery pack

Battery pack

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16197
Status: Active
Manufacturer: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Sold By: Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
Manufactured In: China
Units Affected: About 1,700 (in addition, 21 were sold in Canada)
Distributed To: Nationwide
Importer: Sony Electronics, Inc., of San Diego, Calif.
Contact: Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
Agency Last Updated: June 15, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response