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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Computing

Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards

Agency Publication Date: July 1, 2014
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Summary

Sony has recalled approximately 680 VAIO Flip PC laptops because the lithium-ion batteries can overheat. There have been four reports of these computers smoking, catching on fire, and melting, which poses a serious risk of fire and burn injuries to users. These affected laptops were sold in silver, black, and pink colors between February 2014 and April 2014. Consumers should immediately stop using these computers, shut them down, and unplug them to prevent potential hazards.

Risk

The Panasonic-manufactured lithium-ion batteries in these laptops can overheat and catch fire. Sony is aware of four incidents where the units melted or caught fire, though no injuries have been reported yet.

What You Should Do

  1. Immediately stop using the recalled VAIO Flip PC laptop, shut it down, and unplug it from the power source.
  2. Check your laptop for model number (product name) SVF11N13CXS to see if it is included in this recall.
  3. To locate the model and serial numbers, open the laptop, move the switch from the 'LOCK' to the 'RELEASE' position, and flip the display. The information is printed on a black label with white lettering on the underside of the screen.
  4. Contact Sony at (866) 702-7669 anytime or visit www.sony.com to arrange for a free inspection and either a free repair or a full refund of the purchase price.
  5. For additional information, go to the Sony website, click on the Support tab, select Electronics, then Product Support, click on Computers and Tablets, and find 'VAIO Laptops and Desktops' to view Product Alerts.
  6. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Refund, Repair

Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.

Contact: Sony toll-free at (866)702-7669 anytime or online at www.sony.com and click on the Support tab, then on Electronics and then on Product Support. Once on the Product Support site, click on the Computers and Tablets tab, then on VAIO Laptops and Desktops and scroll down to Product Alerts for more information.

Affected Products

Product: Sony VAIO Flip PC Laptops (11.6-inch)
Model:
SVF11N13CXS
Date Ranges: February 2014 - April 2014

Product Images

Recalled Sony VAIO Flip PC

Recalled Sony VAIO Flip PC

Instructions to locate the product name

Instructions to locate the product name

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14220
Status: Active
Sold By: Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.
Manufactured In: China
Units Affected: About 680
Distributed To: Nationwide
Importer: Sony Electronics Inc. of San Diego, Calif.
Contact: Sony toll-free at (866)702-7669 anytime or online at www.sony.com and click on the Support tab, then on Electronics and then on Product Support. Once on the Product Support site, click on the Computers and Tablets tab, then on VAIO Laptops and Desktops and scroll down to Product Alerts for more information.
Agency Last Updated: January 9, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response