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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert)

Agency Publication Date: February 7, 2017
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Summary

Sony has expanded a recall for Panasonic lithium-ion battery packs used in approximately 700 VAIO Series laptop computers. The battery packs can overheat, potentially causing them to catch fire or cause burn injuries to users. These batteries were either pre-installed in laptops or sold separately as replacement parts between February and October 2013. Sony is offering a free replacement for all affected battery packs.

Risk

The lithium-ion battery cells can malfunction and overheat during use or charging, creating a significant fire hazard and a risk of thermal burns to the consumer. While no injuries have been reported for this specific expansion, the defect poses a direct safety risk.

What You Should Do

  1. Check your laptop's battery pack for model number VGP-BPS26 and part numbers 1-853-237-11 or 1-853-237-21, which are printed on the back of the battery.
  2. Verify if your Sony VAIO laptop is one of the affected models: SVE14A1, SVE14A2, SVE14A3, SVE1413, SVE1511, SVE1512, SVE1513, SVE1513APXS, SVE1513BCXS, SVE1513JCXW, SVE1513KCXS, SVE1513MCXB, SVE1513MCXW, SVE1513MPXS, SVE1513RCXB, SVE1513RCXS, SVE1513RCXW, SVE1513TCXW, SVE15132CXW, SVE15134CXP, SVE15134CXS, SVE15134CXW, SVE15135CXW, SVE151390X, SVE1712, SVE1713, SVE171390X, VPCCA1, VPCCA2, VPCCA3, VPCCB1, VPCCB2, VPCCB3, VPCCB4, VPCEH1, VPCEH2, VPCEH3, VPCEJ1, or VPCEJ2.
  3. Immediately power off your laptop and remove the battery pack if it matches the recalled identifiers.
  4. Contact Sony Electronics toll-free at 888-476-6988 (8 a.m. to 12 a.m. ET Monday-Friday, or 9 a.m. to 8 p.m. ET Saturday-Sunday) or visit www.sony.com and click on 'Support' then 'Support Alerts' to arrange for a free replacement battery.
  5. Until your replacement battery arrives, you may continue to use the laptop safely by plugging it directly into AC power without the battery pack installed.
  6. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.

Contact: Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

Affected Products

Product: Panasonic lithium-ion battery packs for Sony VAIO laptops
Model:
VGP-BPS26
SVE14A1
SVE14A2
SVE14A3
SVE1413
SVE1511
SVE1512
SVE1513
SVE1513APXS
SVE1513BCXS
SVE1513JCXW
SVE1513KCXS
SVE1513MCXB
SVE1513MCXW
SVE1513MPXS
SVE1513RCXB
SVE1513RCXS
SVE1513RCXW
SVE1513TCXW
SVE15132CXW
SVE15134CXP
SVE15134CXS
SVE15134CXW
SVE15135CXW
SVE151390X
SVE1712
SVE1713
SVE171390X
VPCCA1
VPCCA2
VPCCA3
VPCCB1
VPCCB2
VPCCB3
VPCCB4
VPCEH1
VPCEH2
VPCEH3
VPCEJ1
VPCEJ2
Lot Numbers:
1-853-237-11
1-853-237-21
Date Ranges: February 2013 - October 2013

Product Images

The model number location on the battery pack

The model number location on the battery pack

The part numbers location on the battery pack

The part numbers location on the battery pack

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17732
Status: Active
Manufacturer: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Sold By: Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.
Manufactured In: China
Units Affected: About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016)
Distributed To: Nationwide
Importer: Sony Electronics, Inc., of San Diego, Calif.
Contact: Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
Agency Last Updated: February 7, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response