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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Industrial & Commercial

SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)

Agency Publication Date: March 28, 2017
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Summary

Approximately 97,000 Amphenol UTX PV model connectors sold with various SolarWorld solar panels are being recalled. These connectors can develop microscopic cracks that allow moisture to leak inside while the system is generating electricity, potentially leading to a dangerous electrical shock. The affected products were sold by solar installers nationwide between November 2016 and December 2016 for approximately $330 per panel with the connectors. Consumers should contact SolarWorld to receive a free replacement connector.

Risk

Microscopic cracks in the connector housing allow moisture to enter the electrical system while it is live, which can cause an electrical short and pose a serious risk of shock to anyone touching the equipment. No injuries or incidents have been reported to date.

What You Should Do

  1. Locate your solar panel system's electrical connectors to identify if they are affected. The recalled Amphenol UTX PV model connectors have a black plastic exterior and are stamped with 'Amphenol' and 'UTX PV' on the end.
  2. Check your installation records to see if your solar panels were installed between November 2016 and December 2016.
  3. Contact SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday to arrange for a free replacement connector. You can also visit www.solarworld-usa.com and click on 'Recall Notice' at the top of the page for more information.
  4. For additional questions or to report a related incident, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly.

Contact: SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.

Affected Products

Product: Amphenol UTX PV model connectors sold with solar panels
Model:
UTX PV
Date Ranges: November 2016 through December 2016

Product Images

Recalled solar panel connectors

Recalled solar panel connectors

Solar panel

Solar panel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17736
Status: Active
Manufacturer: Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors); SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)
Sold By: Solar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.
Manufactured In: China (connectors), United States (solar panels)
Units Affected: About 97,000
Distributed To: Nationwide
Contact: SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.
Agency Last Updated: March 28, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response